Join our Customer Service Team!
Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.
* The role is full-time (37 hours per week).
* This role is office-based at 60 York St, Glasgow, G2 8JX.
We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.
In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.
There are part-time shift options available (27.5 hours per week). Shift pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday-Friday and between 8am-6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview.
What We Offer
As a valued employee of Manpower, you'll have access to a range of amazing benefits:
* 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement.
* Staff discounts (range of lifestyle goods and services).
* Pension contribution.
* Personal Accident Insurance.
* Eye care vouchers.
* Referral Schemes.
* Save-As-You-Earn Scheme.
* MyPath Development programme through dedicated Talent coaches accredited to guide employees through a portal of specifically identified online courses via the PowerYou training portal.
What We Are Looking For
Ideally, you will have worked in a customer service role before, but if this is your first role or a career change, don't worry as we provide all the training and support you'll need.
At a Minimum You Should Have
* A positive attitude and a can-do spirit.
* Flexibility and the ability to adapt to new situations.
* Excellent communication skills, both written and verbal.
* The ability to work independently and as part of a team.
* A passion for providing excellent customer service.
If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you! Apply now!
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