Title : IT Supplier Manager
Day Rate : £700 - £800pd (Inside IR35)
Duration : 3 - 6 Months
Based : London (2-3 days a week)
Responsibilities
Strategy & Planning
* Establish and manage supplier relationships, contract compliance, and performance standards.
* Align supplier strategies with IT and business objectives.
* Support Procurement with market insights and sourcing initiatives.
* Develop and implement best practice approaches for supplier management, including Supplier Relationship Management, Contract Management, and Performance Management.
Policy & Process
* Lead supplier segmentation and contract management aligned with regulatory requirements.
* Define, monitor, and improve KPIs and service levels.
* Manage supplier performance reviews, risk registers, and contract governance.
Customer & Supplier Relationships
* Build strong partnerships with suppliers and internal stakeholders.
* Advise on contract adjustments to meet business needs.
* Stay informed on industry best practices and maintain supplier benchmarking.
Technical Oversight
* Conduct vendor reviews and manage the Software Assets and Rights Management (SARM) team.
* Ensure software renewals and IT requirements align with business needs.
* Provide accurate data for effective decision-making.
People & Influence
* Collaborate across IT and Procurement, driving outcomes through influence and support.
* Act as a trusted advisor on Third-Party relationships and service delivery.
Skill Requirements
* Qualified within own personal discipline, with extensive post-qualification work experience to include:
* Working as part of a senior team within a complex organisation (preferably within financial services industry)
* At least 5 years of relevant Technology procurement/vendor management experience
* Experience of working with ITO’s and transitioning of services to a Third Party
* Extensive experience working with offshore vendors
* Strong technical IT knowledge
* Understanding of interdependencies between technology, operations, and business needs
* Strong negotiation, influencing, analytical skills
* Project/change management skills/disciplines
* Strong customer orientation skills and ability to proactively manage customer expectation