Major Food Group (MFG) is a renowned hospitality company founded by Mario Carbone, Rich Torrisi, and Jeff Zalaznick. With iconic restaurants like CARBONE and The Grill, MFG has expanded globally in markets like Paris, South Florida, and more. Their immersive dining experiences are deeply rooted in history and culture, offering guests unforgettable moments.
Major Food Group is hiring an experienced Director of Operations to join our London team! The Director of Operations will oversee day-to-day operations, manage teams, ensure budgeting strategies are met, focus on exceptional customer service, and utilize analytical skills to drive success.
RESPONSIBILITIES:
* Build and manage a team of FOH and BOH team members
* Train, mentor and develop management team members
* Implement, oversee, and maintain all company policies and procedures
* Work with the F&B Managers and chefs concerning food and beverage quality, service, cleanliness, merchandising and promotions.
* Build and participate in training activities to ensure staff levels continuously improve performance
* Perform forecasting and budgeting for all controllable costs
* Maintain standards according to DOH, fire safety, and employment regulations
* Approves all policies and procedures developed by the respective managers for the operation of the food and beverage outlets
* Manages and maintains F&B budgets to ensure appropriate profitability is maximized
* Interact, monitor, and direct operations to make sure the service is in line with the offerings
* Assist with other projects as assigned by the Director of Restaurants.
REQUIREMENTS:
* Minimum 5+ years in a senior management role in the Restaurant/Hospitality Industry, preferably as a General Manager or Director level.
* Bachelor’s degree in Hospitality Management, Business, or related field preferred
* Culinary certificate or comparable experience working in culinary roles preferred
* Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred
* Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team!
* Must exemplify the highest standards in honesty, integrity, humility and leadership
* Strong leadership and administrative skills required
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.