Company description: MANCHESTER AIRPORT PLC Job description: Airport Team Manager Based at Manchester Airport Permanent position Salary: £41,380 per annum inclusive of 17.5% shift allowance 42 Hours per week (5 days on 3 days off) Why MAG? Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. Youll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parking Subsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year The role We are recruiting for 2 exciting positions within our landside bussing and airfield coaching operation. Please see details below: Landside Bussing Team Manager: In this role youll be responsible for the efficient and effective management of the day-to-day landside bussing operations for the airport, delivering a service which drives continual improvement in NPS scores and enhances our reputation with passengers and stakeholders. Youll lead a team of drivers, ensuring that the team perform well and feel engaged and included, via coaching, one to ones, performance management and welfare support, and deliver on Health & Safety plans and processes, ensuring that the team are compliant and that a culture of H&S is present across the operational area. Were looking for someone with experience of leading a team in a fast paced and regulated environment and knowledge of operating a transport service, Road Transport Act, obligations under Operators Licence and vehicle compliance. Demonstrable experience of managing in a fast-paced high-profile service within a regulated environment. Strong analytical skills and able to translate data to actions and outputs Excellent interpersonal skills with an ability to develop and sustain strong relationships with internal and external stakeholders Proven experience of delivering high engagement and empowerment of direct reports Management of the operations via KPIs, driving short and long term change Proven ability in developing a high-quality safety culture Ability to balance creative operational solutions whilst remaining within a defined regulatory framework Airfield Coaching Team Manager: In this role youll be responsible for the efficient and effective management of the day-to-day airside coaching operations for the airport, delivering a service which drives continual improvement and enhance our reputation with passengers and stake holders. Youll lead a team of drivers, ensuring that the team perform well and feel engaged and included, via coaching, one to ones, performance management and welfare support, and deliver on Health & Safety plans and processes, ensuring that the team are compliant and that a culture of H&S is present across the operational area. You will assist in delivering key airfield coaching projects and bespoke work, to deliver long term improvement within the team, including the support and delivery of the airfield coaching business plan and budgets. What will make you successful in the role? Were looking for someone with experience of leading a team in a fast paced and regulated environment with knowledge of compliance of vehicle operations on an airfield. Demonstrable experience of managing in a fast-paced high-profile service within a regulated environment. Strong analytical skills and able to translate data to actions and outputs Excellent interpersonal skills with an ability to develop and sustain strong relationships with internal and external stakeholders Proven experience of using KPIs and data to drive operational efficiency Proven ability to make key operational decisions that lead to a efficient, effective and safe service Previous experience of management of a high quality safety culture Please note that counter terrorism clearance is required for both of these roles. In order to obtain clearance, you must have lived in the UK for the last 3 years. How do I apply? Please state which role you are applying on your application with your up-to date CV and a covering letter detailing how you meet the role criteria. Profile description:. We offer: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parking Subsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year