You will report to the Facilities Manager. The Facilities Assistants will have a wide range of duties, including as a minimum the following:
Location: Quorum Business Park, Benton Lane, Newcastle upon Tyne, NE12 8BU
Time: 2 weekly rota 0800 – 1600 one week, 0930 – 1730 the next, Monday to Friday, no weekends or bank holidays (37.5 hours)
Responsibilities
1. Front of House: Located at the reception desk, the Facilities Assistants will be the first point of contact for external visitors and will be expected to provide first-class front of house/reception services, including the management of visitors, telephone answering, management of the online parking portal, dealing with queries raised through the shared mailbox, and providing support as required.
2. Meeting Rooms: Ensure that the meeting rooms are maintained to an exceptional standard at all times, manage the booking system, check/clear rooms between meetings, carry out operational checks of equipment, and arrange hospitality.
3. Mailroom: Responsible for incoming/outgoing post, including distribution to recipients around the office and the in-house company hybrid mail solution.
4. Other Duties: Carry out general admin support duties as required, manage stock control in various areas including stationery, manage the access control system, order and replenish kitchen and office consumables, provide support to the Office/Facilities Manager, and proactively report any maintenance issues around the building.
Who We're Looking For
An enthusiastic and dynamic individual. Previous experience in a similar role in a corporate environment is desirable, although full training will be given.
Essential Qualifications
* IT literate with a good working knowledge of Microsoft.
* Confident in dealing with people face to face at all levels.
* Excellent verbal/written communication skills.
* Excellent organisational skills.
* The ability to work independently and manage varying workloads.
Desirable Qualifications
* ABIFM.
* NVQ, Business Admin or similar.
* Good understanding and knowledge of Facilities Management.
* First Aid/Fire Marshall qualification.
Why Work for Us
Day in, day out, our teams deliver amazing projects in challenging conditions, developing, managing, and maintaining the vital infrastructure and public spaces that modern economies, societies, and communities rely on.
If you are interested in this role, please contact Bruno Bagi at 07586888079.
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