Are you passionate about providing excellent customer service and keen to work with a business that provides luxury homes across Scotland? We are working in partnership with a developer based in Glasgow city centre as they look to appoint a Sales/Customer Service Administrator to their team. This developer has a prominent position in their market, offering high quality homes to their customers. They have a bright, spacious and welcoming office within easy walking distance of Glasgow centre station and some allocated parking facilities. As Sales / Customer Service Administrator, responsibilities for the role include: Answering email and telephone enquiries from customers and contractors. Maintaining client database and plot files. Liaising with sub-contractors and site teams. Sending out job instructions and maintaining the tracker. Keeping email and call tracker up to date. Manage and progress reservation paperwork. Chase missives and respond to solicitor queries. Manage mid week sales enquiries and general email enquiries for historical site information. Liaise with onsite sales team and commercial department on extra costs. Work alongside accounts on fees and refunds. Update price lists and update website. Order materials; handover gifts, handover boxes, stationary and light bulbs. Update sales build reports. Inform solicitors and sales team of amendments. Issue reports to relevant departments. To be successful in your application you will need: A very strong work ethic and an excellent telephone manner with exceptional communication and organisational skills. A good knowledge of IT software. Previous Sales or Customer Care experience within the construction industry would be advantageous but full training would be provided. Administration experience. Does this sound like you? Get in touch with Ashleigh today to find out more. Pettigrew Recruitment Group Limited is an equal opportunities employer and acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on their website