Would you like to make a difference in the right way every day?
We are looking to recruit a high performer and highly motivated Brokerage Team Manager for the Solihull Brokerage Team, responsible for the sourcing of care and support packages for Adult Social Care that ranges from Residential, Respite and Community based Care, Supported Living, Supported Accommodation and Support at Home.
As Brokerage Team Manager, you will be required to coordinate the effective and efficient workload management of the Brokerage Team, ensuring service referrals and queries are carried out in a timely manner. You will need to ensure management of brokerage referrals are conducted accurately and effectively working with our colleagues in Contracting, Quality and Social Work Teams.
You will maintain robust oversight of financial arrangements for care and support packages which enables quality and value, maximising block contracts and contractual frameworks as far as possible. Where care and support packages are required outside of these arrangements you will be responsible for negotiating costs with providers.
You will manage the flow of work for the service in a professional, customer-focused and efficient manner utilising a combination of people, process and technology.
You will use your experience and skills to organise, manage and develop the Brokerage Service. You will support commissioners with the intelligence drawn from our systems, including our eBrokerage system, to help inform contract management meetings and commissioning decisions.
We require a good team player who can work under pressure and to tight deadlines, is enthusiastic, flexible and adaptable with a high level of communication skills (both written and verbal). This is an extremely supportive, collaborative team where effective communication is essential and commitment to providing a quality service is the norm.
You will also be:
1. Educated to degree level in Health, Social Care, Commissioning, Business Admin, or have the ability to demonstrate an equivalent level of experience in Health & Social Care Brokerage or contract management.
2. Experience of successfully leading teams and managing service responses to deliver quality outcomes, quality, and value in the public sector.
3. Experience of successfully engaging and negotiating with a range of stakeholders, for example, Providers, Health Commissioners and people who require care and support.
We understand that our employees want to do more than just work, and encourage good work-life balance by offering a range of flexible working options; this is further supplemented by an extensive wellbeing offer, as well as a range of other benefits including staff discounts and access to the Local Government Pension Scheme.
If you have a specific question regarding this post, please contact the following:
1. 6th – 10th of January - Roger Catley, Strategic Commissioner (Improvement and Governance) at rcatley@solihull.gov.uk
2. 13th – 24th of January – Jeanette Hudson, Strategic Commissioner (Markets and Performance) at jeannette.hudson@solihull.gov.uk
Interview date – 7th February 2025
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.
Attached documents
Brokerage Manager Band F JDPS. July 2024.docx
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