We are looking for an exceptional Senior
Meeting and Events Coordinator to come and join us at Richmond Hill
Hotel.
Located in the heart of London’s greenest
borough, we are an independently owned Georgian hotel, just a stone’s throw
from the royal park. This is London’s gateway to nature.
Our team are the heart and soul of
everything we do at the hotel, and their hard work and dedication have earned
us recognition from prestigious organizations such as The Sunday Times and The
Caterer for being one of the leading employers in the industry.
The award-winning culture at the hotel is
progressive, independent, and free-spirited - it’s just the fabric of the
buildings that’s historic, not our approach to business. From our paint to our
people, we are a refreshing break from the cookie-cutter hotel chain
experience, and we encourage everyone to bring their authentic, best selves to
work every day. It doesn’t take lavishness or luxury to make someone feel
special. Instead, we believe it takes genuine care, thoughtfulness and a team
empowered to be creative with their service. These are the qualities that keep
our guests coming back time and again.
What’s in it for you…
* You’ll enjoy a competitive annual salary of
£29,790.00 plus a monthly service charge averaging £450 and departmental
incentives scheme
* access to hundreds of online perks &
discounts
* free health cashback plan for you and your
family
* extra day’s holiday for every year you work for us
(up to 5 additional days)
* salary sacrifice schemes to help you buy a bike,
laptop, or gym membership
* free use of our onsite gym, free meal on duty and
free parking on site
* bespoke career development through internal and
external training schemes
* refer a friend scheme, with up to £500 incentive
* hotel recognition Programme including our Employee of
the Month and Manager of the Quarter awards, long service awards, rewards
payments
* flexible working patterns, as well as much
more…
Is this Senior Meeting and Events
Coordinator role right for me?
We are looking for enthusiastic and
talented individuals with a passion for hospitality. At Richmond Hill, our core
values—Authenticity, Colourfulness, Creativity, and Generosity—are central to
our operations. We seek team members who embody originality, proactive
thinking, and empathy.
As a Senior Meeting and Events
Coordinator, you will play a crucial role in liaising with potential and
existing clients, the Restaurant, Bar and Events Operations Manager, Chefs, and
Sales team. From the initial enquiry stage through to post-event follow-up,
your goal will be to ensure optimal revenue generation and maximum client
satisfaction.
Key Responsibilities:
* Manage enquiries and bookings through the Meeting and
Events database, ensuring timely updates and follow-ups for all live
enquiries, existing clients, and potential new business.
* Innovate and propose new ideas to enhance standards
and service within the Meeting and Events department, reporting directly
to the Meeting and Events Office Manager.
* Conduct detailed show rounds for clients, addressing
queries promptly and professionally, and ensuring seamless event
execution.
* Oversee the preparation of weekly function sheets,
ensuring accuracy and thoroughness in event details.
* Collaborate closely with internal teams to coordinate
event logistics, including catering, audio-visual requirements, and room
setup.
* Uphold high standards of guest service and resolve
any issues or concerns during events to maintain client
satisfaction.
* Maintain up-to-date knowledge of industry trends and
competitor offerings to identify opportunities for improvement and
innovation.
What we’re looking for…
* A hunger for hospitality and going the extra
mile.
* Someone that is willing to bring their best,
authentic self to work. Rather than reading from a script or putting on a
persona, our approach is all about bringing the very best version of
ourselves to work every day.
* A creative approach to your role – we believe that a
game changing idea can come from anyone, anytime.
* Someone who thrives in a dynamic and vibrant
environment and is committed to delivering exceptional hospitality.
If this sounds like a role you could get
excited about, we would love to hear from you! Please note that all
applicants must be eligible to live and work in the UK.