SOS is part of the LEAP group. Operating since 1987, SOS is a fantastic team of experts in providing legal business management software. A combination of our software, our people, and our clients has led to the development of software that enables us to help firms do business, better. Our experience ensures software development, projects, and training are performed with confidence but it’s always our people who make it happen. THE ROLE We are seeking a dedicated Software QA Tester to join our dynamic development team. In this role, you will play a pivotal part in ensuring the quality and reliability of our software products. As a Software QA Tester, you will be responsible for various types of manual testing (regression, functional, non-functional, integration, end-to-end) as well as developing, executing, and maintaining automated test scripts to validate software functionality and performance across various platforms. This role requires a keen eye for detail, a systematic approach to problem-solving, and a passion for delivering exceptional user experiences. You will collaborate closely with developers, product managers, and other stakeholders to identify quality needs and objectives early in the development lifecycle. Your contributions will directly impact our product's quality and user satisfaction. Additionally, you will have the opportunity to recommend process improvements and participate in the continuous enhancement of our QA processes. If you are motivated by the challenge of ensuring high-quality software and are adept at employing various testing methodologies, we would love to hear from you. Join us and help us elevate our software solutions to meet the highest industry standards, all while working in a collaborative and innovative environment. Working Pattern & Location 09:00 – 17:30 Monday to Friday, Bath Office Hybrid working pattern: 3 days office-based, 2 days home-based REPORTS TO Head of Development Requirements WHAT YOU WILL BE DOING Developing, maintaining and executing detailed manual and automated test scripts for various types of testing across our software suite. Identify, document, and track bugs or defects in the software using tracking tools. Collaborate with developers and product management to understand requirements and ensure test coverage. Perform regression testing, performance testing, and load testing to validate software reliability. Conduct thorough reviews of requirements, specifications, and technical documentation to provide timely feedback. Implement and maintain automated testing frameworks and tools for efficient testing. Monitor and report on testing progress, ensuring adherence to timelines and quality standards. Assist in the planning and implementation of new testing strategies as required to reduce the amount of manual testing currently being done. Assist with the creation and maintenance of virtual machines used for testing purposes. Collaborate with developers and other members of the QA team to build client facing software release documentation. Collaborate with the support team in identifying the causes of software faults from a set of fault replication steps. WHAT WE NEED FROM YOU Essential requirements: Bachelor's degree in Computer Science, Engineering, or a related field Proven experience as a Software Quality Assurance Engineer or similar role Familiarity with test automation tools, such as SmartBear, Selenium, JUnit, or TestNG Strong knowledge of software QA methodologies, tools, and processes, ideally ISTQB foundation certified Excellent analytical and problem-solving skills with attention to detail Effective communication skills to interact with cross-functional teams and stakeholders Benefits WHAT YOU WILL GET IN RETURN On top of a competitive salary, we also offer an excellent benefits package: SOS pays 8% of your qualifying salary into your pension Private Health Insurance, including Optical and Dental Life Insurance cover Employee Assistance Program PerkBox Membership 25 days holiday (plus 8 bank holidays) Free light lunch and snacks PLEASE NOTE: If you have not heard from us within 2 weeks of your application, you have not been successful on this occasion. Thank you for your interest in LEAP.