Assistant Food and Beverage Manager sought to maintain high customer service standards. Key responsibilities include planning and organizing Food & Beverage operations, managing and training staff, communicating with management, responding to guest feedback, and working within budget guidelines.
* Plan and organize daily Food & Beverage operations
* Manage and train Food & Beverage team
* Communicate with management and attend meetings
* Respond to guest feedback
* Work within budget guidelines
* Drive upsells and sales
* Participate in Duty Management shifts
* Achieve Food & Beverage Key Performance Indicators
Essential skills include strong people management experience, professional customer service skills, cost control, and the ability to work well under pressure.
* Proven people management experience
* Professional customer service skills
* Cost control
* Ability to work under pressure
The Copthorne Hotel London Gatwick offers a benefits package including a pension plan, meals on duty, employee discounts, and free car parking.
* Pension Plan
* Meals Provided on Duty
* Employee Discounted Accommodation
* Employee Discount on Food & Beverage and Hotel Restaurants
* Friends and Family, (discounted) Accommodation Rate
* Length of Service related holiday scheme
* Uniform (where applicable)
* Long Service Awards
* Employee of the Month / Year
* Recommend a Friend Scheme
* Free Car Parking
* Free gym access on site
We are an equal opportunities employer.