1-2 months contract with a Local Authority
Job Purpose
* As a member of the Neighbourhood Housing team this post provides a generic housing management function which includes and is directly responsible for :- Estate Management, New tenant visits and tenancy sign up, Tenancy verification & fraud prevention, Requesting responsive maintenance and Addressing anti-social behaviour.
Key Duties/Accountabilities
* To deliver excellent housing management services to our customers to the highest possible standards ensuring that operational performance is high and continues to improve. To ensure neighbourhood services for a defined group of homes meet residents expectations and that residents have opportunities to influence service delivery.
* To provide a comprehensive housing management service within a specified geographic area to our customers and neighbourhoods dealing with breaches of tenancy/leaseholder agreements, estate management/monitoring, anti-social behaviour, caretaking and delivery of communal services and tenancy support visits.
* Deliver against an agreed improvement plan for the assigned area in consultation with residents and help deliver the corporate objectives. The plan should reflect the needs of the area with reference to the profile of residents and the physical characteristics.
1. Ensure the housing management and environmental servic...