Job Ref: AM13550
Branch: Mercure Walton Hall Hotel & Spa
Location: Mercure Walton Hall Hotel & Spa, Warwick
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 24/10/2024
Closing date: 07/12/2024
Klarent Hospitality are recruiting for a Director of Sales
Description
Would you like to work for a company that gives you:
* £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
* Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – “Hotel specific”
* Free Car Parking – “Hotel specific”
* Stays in our hotels at discounted prices or
* Even free stays in our hotels as one of our rewards & recognition incentives,
* Opportunities for your personal development within the Hotel
* Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual Holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Does the below sound like you?
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard working and able to develop their team
* Excellent standards
* Lead from the front Good organisational / time management skills.
* Resilient, creativity, able multitask and can work under pressure
* Ability to work morning, afternoon/evening, and weekends
* Able to deliver exceptional customer experiences all the time
Klarent Hospitality are recruiting for a Director of Sales
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland.
We will nurture talent and smart investment to drive superior performance and growth.
The Role:
What will I be doing?
* As Director of Sales, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace
* Integral part of the growth & development of future and repeat business
* Analysis local market trends and competitor activity to identify business leads
* Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
* Negotiate room rates/packages with corporate clients
* Develop and implement creative local marketing channels, including social media channels
* Prepare company contracts for the hotel in accordance with current business and pricing conditions
* Work within current business strategies and recognising potential opportunities
* Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
* Attend Sales events, as required
* Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
* Answer customer queries in a prompt and professional manner
* Manage staff performance in compliance with company policies and procedures
* Recruit, manage, train and develop the Sales team
Set on 26 hectares of grounds, this resort style hotel with a 1500s annexe is 8 miles from Shakespeare's Birthplace and 11 miles from the iconic cars at the British Motor Museum.
The informal rooms have a modern vibe and feature Wi-Fi, TVs, and tea and coffeemaking facilities. Refined suites in the annexe add Nespresso machines, sitting areas and 4-poster beds. The 1- and 2-bedroom apartments offer kitchens, dining areas, and living rooms with sofabeds. Room service is available.
Amenities consist of 2 chic restaurants, 2 bars and a gym, plus a heated indoor pool. Massage service is available.