Job Role: ERP Support Analyst
Key to Our Success
We are Domino's UK & Ireland, the leading force behind exceptional pizza delivery. Our innovative and dynamic approach sets us apart as we strive for unparalleled service to our franchisees and customers.
This role is a vital component of our finance team, ensuring seamless operation of our Enterprise Resource Planning (ERP) systems. As an ERP Support Analyst, you will provide technical assistance, troubleshoot issues, and collaborate with various departments to optimize our ERP processes. Your expertise in AX2012 and Microsoft Dynamics 365 will help streamline financial operations, boost efficiency, and deliver outstanding customer service.
Our organization operates on a 24/7 model, requiring this role to be on call every three weeks, with additional compensation provided.
Requirements:
* At least 3 years of experience working with Dynamics AX2012/365 as an ERP Support Analyst, demonstrating a deep understanding of the system's capabilities and functionalities.
* Proven track record of managing general ledgers, sales ledgers, and purchase ledgers within Microsoft Dynamics 365, ensuring accurate and efficient financial operations.
* A finance or accounting qualification, along with a certification in Microsoft Dynamics 365, showcasing a solid foundation in both financial principles and ERP systems is highly desirable.
* Exceptional ability to manage multiple priorities and meet deadlines effectively, demonstrating strong organizational and time management skills.
* Flexibility with working hours is essential, as the role operates within a 24/7 support structure. The ERP team participates in a weekly on-call rota to address priority one (P1) issues outside of regular hours.
What We Offer:
* Competitive salary and performance-based bonuses.
* Competitive pension contributions.
* Private health and dental care.
* Income protection.
* Professional development opportunities.
* Fun team events and a supportive work environment.
* Pizza Discount.