Surgical Ward Canadian Wing is a 43 bedded unit specialising in Plastic, Maxillo-Facial and Corneoplastic surgery. We have opportunities for Health Care Assistants to join our busy and friendly team. The ideal candidates will be empathetic, caring and compassionate. You will also be reliable, self-motivated and able to work as a member of the team assisting all staff in the daily running of the ward and providing high standards of care to patients. Previous experience in a health care setting is desirable although orientation, training and supervision will be provided. Basic IT skills are beneficial.
Queen Victoria Hospital offers developmental opportunities for Health Care Assistants. You will be enrolled on the Care Certificate and be given the opportunity to apply for various apprenticeship programmes.
Main duties of the job
The Healthcare Assistant will work as part of the team with supervision of registered practitioners to provide effective, safe patient-focused care at all times.
* Contribute to the development of the care environment with a positive, professional attitude.
* Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.
* Support the smooth running of the department and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.
* Ensure that policies and guidelines are adhered to.
Job responsibilities
* Prepare areas in preparation for receiving patients.
* Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas.
* Comply with, and maintain Trust & Local Infection Control policies and procedures.
* Assist with the admission and discharge of patients.
* Work as part of a skilled team to support the provision of an effective and safe clinical service.
* Support the registered practitioner in the delivery of direct and indirect patient care.
* Undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling.
* Check sterilised equipment, ensuring related paperwork is in order and completed correctly.
* Assist in ensuring all written documentation is completed, i.e. Patient care plans.
* Assist with the provision of the day-to-day management of clinical equipment and report any problems to senior colleagues.
* Communicate with colleagues, patients and their relatives/carers in a professional and compassionate manner.
* Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times.
* Ensure patients, visitors and staff are dealt with sensitively and professionally.
* Act as a positive role model for peers, supporting other HCAs as required.
* Maintain professionalism at all times and respect colleagues.
* Recognise potential hazards in the workplace and report promptly to the relevant team leader.
* Deal with queries and problems from patients and staff in a positive and helpful manner.
* Ensure a safe environment in the department for patients/staff and visitors.
* Be prepared to extend knowledge and skills by rotation through the whole department.
* Assist in the evaluation of new equipment and resources.
* Undertake phlebotomy tasks as required upon completion of the competency.
* Be able to use any information technology within the department.
* Carry out any other duties commensurate with the post within own capability.
Person Specification
Qualifications
* A good standard of secondary education
* NVQ in healthcare or equivalent
Experience
* Experience of team working
* Experience of caring for and supporting patients in a care/hospital environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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