Job Title: Pensions Administration Team Leader
Location: Sale, Manchester, UK
In addition to a competitive remuneration package, our client provides a range of fantastic benefits:
* Hybrid working (After training period of 6 months)
* Private Medical Insurance (after a qualifying period)
* Support for professional development, including costs and study for relevant exams in the pensions industry
Role Overview: The successful candidate will oversee the administration team, focusing on enhancing business processes and ensuring efficient operations.
Key Responsibilities:
* Oversee the operational activities of the administration team.
* Continuously plan, evaluate, and improve business processes to enhance speed, quality, efficiency, and output.
* Provide timely performance feedback through one-to-ones and appraisals.
* Conduct regular team meetings to foster information sharing and address business concerns.
* Prepare and maintain reports and management information (MI) necessary for departmental functions.
* Plan and allocate resources to achieve daily, weekly, and monthly goals.
* Support platform development and the seamless migration of legacy systems, collaborating with the wider group team.
* Ensure compliance with company policies and regulatory standards.
* Implement process changes due to legislative or company policy updates.
* Coach and develop team members, focusing on technical knowledge and multi-skilling to enhance business success.
* Act as an authorised signatory for payment forms and banking.
Required Skills:
* Contribute effectively to the broader business success within the group.
* Strong team management abilities.
* Attention to detail and ability to perform under pressure.
* Ability to establish and communicate processes across the team and organisation.
* Analytical skills with the capability to own and manage projects to successful completion.
* Proven leadership skills, both independently and as part of a team.
* Effective communication with wider group management.
* Confidence in asking questions and seeking clarity.
* Ability to prioritise tasks and meet deadlines.
* Excellent organisational and multi-tasking skills.
* Ability to coach, mentor, and develop a team.
* Proficiency in Microsoft Office, particularly Excel.
Experience / Knowledge: The ideal candidate will:
* Have experience in supporting and leading a team.
* Have experience in pension administration or a related field such as banking, insurance, or financial services, with at least 3+ years of work experience.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Administrative
Industries: Pension Funds and Financial Services
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