The Role Operations Support Manager - Hillingdon - Full-Time 42.5 hours per week - £32,500 per annum Do you have experience as a manager/supervisor? Do you have good people management skills? Do you have a full clean driving licence? As a market frontrunner in the Parking industry, we pride ourselves on offering tailor-made solutions to clients and offering excellent customer service to our car park users and members of the public. An opportunity has arisen for an operations support manager to work on the streets directing and managing a team in the Hillingdon area. Your role is to ensure operational requirements and service level agreements are met throughout all aspects of the contract. What will you do? You will manage your on-street team of staff. Communicate effectively and lead from the front Work on-street with your team to ensure staff are effectively deployed Motivate, praise and develop your team Make recommendations to management on service/operational issues Set objectives, conduct appraisals and identify training needs for operational staff You will identify and assist in the development of new business within the contract What will you bring? You will need to have 2 years minimum management experience/supervisor experience or equivalent level of training Be able to demonstrate excellent people management skills including coaching, training and recruiting Experience working within a client facing role with good commercial acumen Experience of monitoring KPIs A good knowledge of Microsoft Office Hold a Full clean Drivers Licence What can we offer you? : • £32,500 per annum • 42.5 hours per week • 28 days holiday per year (including Bank Holidays) • Pension scheme • Training & Development opportunities • Employee Discount scheme Does this sound like you? If you think you are right for the role please apply now. Focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. Offering a inspiring work atmosphere where successes are shared. With interesting projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work ''