Account Manager Smart Solutions | Permanent | Kettering Smart Solutions are seeking a dedicated Account Manager with strong administrative experience to oversee the recruitment, compliance, performance, and payroll of our agency's flexible workforce. In this role, you will be responsible for ensuring seamless service delivery by managing our team on-site and maintaining strong relationships with the client. You will also work closely with the client to ensure their needs are met and exceed expectations, delivering outstanding service at all times. Who are Smart Solutions? Smart Solutions- part of BGi- is a leading provider of recruitment solutions within the industrial sector. We are committed to delivering exceptional service to both clients and candidates. With a focus on building long-term relationships and understanding the unique needs of each individual, we pride ourselves on our consultative approach and dedication to excellence. Overview Recruitment: Placing adverts, shortlisting and prescreening suitable candidates Maintaining an active pool of available workers Payroll: Process payroll for employees, including calculating salaries, deductions, and benefits Ensure accurate and timely payment of salaries and benefits Maintain payroll records and reports RTW Checks: Conduct right-to-work checks for new employees Verify employee documentation and ensure compliance with relevant regulations Maintain records of RTW checks Inductions: Coordinate and conduct inductions for new employees Ensure all necessary paperwork and documentation is completed Provide new employees with necessary information and support PPE Ordering and Storing: Order and store personal protective equipment (PPE) for employees Maintain accurate records of PPE stock levels and orders Ensure compliance with relevant health and safety regulations Compliance Checks: Conduct regular compliance checks to ensure adherence to company policies and procedures Identify and address any compliance issues or concerns Maintain records of compliance checks General Filing: Maintain accurate and up-to-date filing systems for employee records and other documents Ensure all documents are stored securely and in accordance with relevant regulations Provide support with general administrative tasks as required Working Hours: Monday to Friday: 8am to 5pm You will be required to attend ad-hoc first day check in of employees from time to time, so some flexibility regarding start times will be required - working hours of those particular days will be adjusted accordingly Working Hours: Monday to Friday: 8am to 5pm You will be required to attend ad-hoc first day check in of employees from time to time, so some flexibility regarding start times will be required - working hours of those particular days will be adjusted accordingly Some of the Benefits we offer: Base Salary; £27,810 P/A On-call Allowance- £1000 P/A Comprehensive Medical Cash Plan for your peace of mind– including Health Screening, dental cover, optical, chiropractor and much more Discounts off Holistic wellbeing featuring alternative therapies, treatments, and counseling. Join us in our mission to make a positive impact - we plant a tree for every new team member. Welcome to EmployTREE Access to a 24-hour EAP Advice line & CBT support. Celebrate success at our exclusive Company Award Events, held at surprise locations each year Enjoy discounted gym memberships and more perks to keep you motivated and healthy. Life Assurance High Street Rewards, Vouchers and Cashback 33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognition Training & Fully Mapped Development Plan & Accredited training courses Corporate Charity Days off- paid time to help your local charity Skills & Experience Required Agency recruitment experience essential. Proven track record of success in meeting and exceeding recruitment targets. Strong networking and relationship-building skills, with the ability to engage with high-level stakeholders. Excellent communication skills, both written and verbal. Self-motivated and results-oriented, with a proactive approach to problem-solving. Ability to thrive in a fast-paced and target-driven environment. Relevant industry knowledge and understanding of market trends Bright Group International (BGI) are parent brand for a number of global talent & technology companies, serving a varied group of customers from Waste & Recycling to Artificial Intelligence. As an international multi-brand group, we build careers, futures, and business communities where diversity, innovation, and growth are at the heart of everything.