1. Manage their own day-to-day activities including: Working as part of a team of analytics specialists to manage the requests service. Triaging, prioritising, and delegating requests for information. Be the lead analyst assigned to support key improvement groups across the trust. Providing analytical insight and guidance to aid complex decision making. This includes designing and producing Tableau dashboards and producing statistical reports, incorporating data science tools and techniques, where appropriate. Presenting findings and analytical products to a wide range of audiences (technical and non-technical), including methodologies and recommendations where appropriate Identifying the most applicable techniques and variables to meet the customers needs, investigating conflicting information. Investigating outliers and data quality issues. Generate data quality reports and advise on the implications of poor data quality. Completing project documentation and delivering projects to agreed specifications 2. Support the development of the CODUs reporting agenda in conjunction with COU Director, Head of Analytics, Lead Analyst and Clinical Teams. 3. Recommend and lead on delivering improvements in reporting, software, or other systems, which contribute to the performance of the systems or accuracy of data. 4. Be an expert in the trusts reporting requirements and support this function. Identifying and lead on opportunities to improve efficiency and accuracy of reporting. 5. Lead on key projects with data engineering to improve the data repository, escalating where changes may impact on analyst products. 6. Post holder must be adept at researching and understanding complex, multi-departmental clinical data flows. 7. Test own work and peer-review team members work. 8. Prioritise and plan own work appropriately. 9. Explore and stay up to date with various analytics techniques, advising on those optimal for the purpose and to improve own work area. 10. Contact customers and digital colleagues, dealing with issues associated with access to data. Deliver bad news to customers when necessary, such as delays in provision of data; suggest alternative approaches; provide support to reduce data quality issues. Be point of escalation for concerns. 11. Act as expert at understanding problems and utilising various software to provide data insight tools using appropriate analytical techniques. 12. With exceptional attention to detail, help ensure high quality and efficient new processes are implemented to help improve CODU functions. 13. Work closely with other teams in digital services (software development, data engineering) to understand cross over in work streams, and potential implications. 14. Be continuously aware of changes to working practices for colleagues across the trust. Ensure that products are amended to reflect these changes and meet expectations of stakeholders. 15. The post holder will be responsible for the direct day to day line management of analysts and senior analysts. 16. Demonstrates the agreed set of values and accountable for own attitude and behaviour.