No Rail experience required as Full training will be given Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 3,500 people and operating around 280 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. Purpose of the role Maintain control of the MRL wagon fleet, between two parent companies within the Quarry industry. Working with Freightliner Companies. Key Accountability Create and deliver the weekly train plan, working closely with our Supply Chain Partners; Accurate log and report on daily train movements/concerns; Inputting correct data to generate invoices and reports; Record and prepare transactional data to be available to the Admin and Management Team as and when required; Prepare daily trip sheets for each quarry to ensure loading requirements are met; Advise each depot of the weekly train plan, ensuring any issues are communicated quickly and alternative arrangements made; Liaise with Parent companies and supply chain staff to ensure optimum service delivery, creating value for MRL and the parents; Provide help and advice to customers as and when required; Organise defective wagon assisted offloads and stranded wagon recovery; Ensure there is sufficient wagon capacity at the correct loading sources to meet customer demand; Keep an up-to-date record on wagon availability, stranded wagons and defective wagon numbers; Provide accurate information on stranded wagon recovery performance to allow stranded wagon recovery penalties to be charged where necessary; Achieve first class service levels to meet customer expectations; Be the first point of contact for all queries within the Operations office. What’s on Offer Salary: £30,000 - £35,000pa • Employer of choice : Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador • Compensation Package : Bonus incentives / Generous Pension Schemes / Life Assurance • Work Life Balance : 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical • Family Friendly : Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause • Social Value : paid Volunteering Day every year / Communities (LGBTQ, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces) • Wellbeing : Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover