Main area: Vascular Outpatients
Grade Band: 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Mon-Fri, 08.00-16.00/ 09.00-17.00)
Job ref: 339-TA-VCSW-VAS-0425
Site: Southmead Hospital
Town: Bristol
Salary: £24,625 - £25,674 per annum, pro rata
Salary period: Yearly
Closing: 28/04/2025 08:00
Job overview
We are looking for a dynamic, ambitious and motivated Senior Healthcare Support Worker to join the Vascular Surgery team in the Vascular Surgery Rapid Access Outpatient Clinics. You will be primarily involved with providing clinical support for our Vascular rapid access outpatient clinic, seeing patients with new diabetic foot disease and urgent or ‘hot’ vascular clinical problems. The post holder will be expected to work closely alongside the vascular rapid access clinic nurses, vascular clinical nurse specialists, vascular scientists, podiatrists, and other members of the multi-disciplinary team.
Main duties of the job
Duties will involve:
* Ensuring efficient patient throughput in clinics
* Removing and replacing dressings
* Offering basic care to patients
* Booking patient appointments when required and responding to patient phone queries
* Once trained, completing baseline vascular tests on patients under supervision
* Assisting the nurses to run the clinics as requested
Detailed job description and main responsibilities
Under the supervision of a senior staff member:
* Act as first point of contact for patients, referring professionals, and staff from other trusts/hospitals
* Input and update accurate patient attendance on Careflow
* Assist with clinic preparation
* Assist and take part in audit as required
* Receive patients at the entrance to the waiting area if asked by the vascular nurses
* Work in Vascular HOT and Diabetic foot clinic
* Report vascular test results on CRIS/Careflow Systems
* Remove and replace dressings and provide basic patient care
* Answer office phones and pass messages to vascular nurses
* Maintain and track equipment used for vascular tests
* Escort patients to and from other departments as needed
* Assist in booking outpatient appointments by telephone
* Adhere to trust and departmental guidelines
* Participate in annual appraisal reviews
Person specification
Education/Training/Qualifications
* Level 3 NVQ/RQF Diploma in Healthcare or equivalent experience
* GCSE grade A-C (grade 4 and above) or equivalent in English
* GCSE grade A-C (grade 4 and above) or equivalent in Maths
* Evidence of full-time education achievements
* Completion of Band 3 Clinical Skills Training
Work Experience
* At least 12 months experience in a health or social care setting
* Prior experience as a support worker
* Experience of time management skills
* Recent experience in a hospital setting
* Up to date wound care knowledge
Knowledge/Skills/Abilities
* Effective communication skills both written and verbal
* Able to complete documentation accurately
* Demonstrate awareness of healthcare work and policies
* Committed to providing high quality patient care
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses for interview attendance.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
North Bristol Trust (NBT) is committed to equality of opportunity and encourages applications from candidates who are underrepresented in NBT’s workforce at Band 8a and above.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Employer certification / accreditation badges
This post will require a submission for Disclosure to check for any unspent criminal convictions.
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