About The Team: You will work alongside the Head of Production and another Senior Operations Manager, helping us consistently put our customers first and go the extra mile in everything we do. Our people are the key to our success, and we want you to be part of this journey. What You Will Be Doing: ● Oversee 247 shift operations, ensuring success through effective leadership, performance metrics management, and best practice implementation. ● Develop an inclusive, high-performance culture by leading and mentoring team members, focusing on succession planning, personal development, and building an operational talent pool. ● Drive operational improvements, including the implementation of new products and sustainable practices to achieve key performance metrics. ● Recruit, train, and develop staff to excel, fostering a safety-first culture and maintaining high Health & Safety and GMP standards across the site. ● Take financial accountability for key metrics such as CPB and LMPB within areas of responsibility. Who You Are: ● Ideally from an FMCG background in Production or Logistics Operations Management, with experience managing large-scale operations and multiple management tiers. ● Experience working with electronic warehouse management systems. ● Strong understanding of Health and Safety regulations and their application in warehouseproduction environments. ● Skilled in operational reporting, identifying key information, and escalating critical issues effectively. ● Excellent interpersonal skills with a passion for achieving results through people. A strong leader who inspires, engages, and motivates teams. ● Demonstrates energy, enthusiasm, commitment, and a flexible, can-do attitude. What you will get in return: ● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Electric vehicle scheme ● Mental health first aiders and an employee assistance programme ● Dog friendly office (London site only) ● If in the office, enjoy a free breakfast every day ● Eye care scheme ● Cycle to work scheme ● Group Life Assurance Location: The Granary | Unit 3 Chalker Way, Banbury, OX16 4XD Working Schedule: Sun-Wed (days and nights) Wed-Sat (days and nights) [rotating every three months] Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks. You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.