Customer Service Advisor
Temporary - ongoing
Monday - Friday
Location: Manchester
Sellick Partnership is supporting a well-known Social Housing specialist based in Manchester to recruit a Customer Service Advisor to join their team.
Duties of the Customer Service Advisor role may include:
1. Liaising with customers effectively to provide high levels of customer satisfaction and commercial success.
2. Answering incoming telephone calls, maintaining excellent customer service whilst dealing with/resolving all issues.
3. Prioritising and planning for any responsive colleague orders/collections.
4. Liaising with the planning teams for colleague holidays and sickness.
5. Collating and coordinating van stock deliveries to ensure no deliveries are missed and all colleagues on each run receive their deliveries when expected.
6. Managing the effective delivery of customers' material order requirements.
Essential requirements for the Customer Service Advisor role:
1. Ability to work as part of a team as well as on own initiative.
2. Experience in using warehouse-based stock systems.
3. Use of the full range of Microsoft Office.
If you believe that you are well suited toward the role of the Customer Service Advisor, please apply now. For more information, please contact Claire Harrison at Sellick Partnership Derby.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
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