South Tyneside and Sunderland NHS Foundation Trust
An exciting opportunity has arisen for a part-time, permanent Medical Secretary within our Respiratory Service. We are looking for a dynamic and enthusiastic person with a flexible approach to provide support to the Respiratory Team, ensuring a first-class service is delivered to our patients. The post holder will ensure all administrative processes are followed in providing a streamlined service to our patients, consultants, nurses, and external agencies.
If you are passionate about supporting quality patient care within the NHS then this might be the role for you.
Main duties of the job
The role primarily involves typing correspondence, managing patient appointments, dealing with phone queries, managing clinical diaries and rotas, validating waiting lists alongside other secretarial and administrative duties which contribute to the efficient running of the Respiratory Service. This is a 14.25 hour post.
Minimum Requirements
Applicants should possess AMSPAR, OCR, RSA Level 3 or equivalent typing/keyboard qualification or have 2 years proven experience in a similar role. Knowledge of medical terminology and experience in audio typing is essential. Applicants will need excellent organisational skills, a flexible approach to work, and possess an empathetic nature to be able to confidently deal with patient queries. Level 2 numeracy and literacy skills are essential to the post and MUST be shown in your application; if these qualifications aren't listed in your application, you will not be shortlisted.
About us
Please help us by adding your telephone number to your application form; this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation, and tackling inequalities. We are committed to respect, fairness, and civility and promote a compassionate, caring, and positive culture/work environment.
We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity, and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high-quality education, training, career progression, and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support, and access to a Childcare Co-ordinator to help staff with childcare arrangements.
The Trust will not accept applications which are found to be AI generated.
Job responsibilities
Please see attached Job Description for full details.
To develop and maintain an effective and quality secretarial service to a team of Consultant and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments, and external agencies as necessary, to ensure continuity of patient care.
To comply with the Trust's vision, values, and behavioural compact.
Person Specification
Qualifications
* AMSPAR Diploma level 3, OCR/RSA level 3 or equivalent typing/keyboard qualification or 2 years experience in a similar secretarial/administrative role.
* Educated to GCSE Level 2 (Numeracy and Literacy) (Grades A to C) standard or equivalent.
Skills & Knowledge
* Proven interpersonal/communication skills.
* Effective organisational skills.
* Knowledge of Hospital Information Systems.
* Knowledge of Trust secretarial standards.
* Knowledge of NHS Waiting Time targets.
* Committed to delivering quality patient care.
* Motivated and enthusiastic.
* Target and results driven.
Physical & Mental Ability
* To work under pressure and to tight deadlines.
* To work independently or as part of a team.
* To deal effectively with patient inquiries.
* To use initiative to problem solve.
Experience
* Working in a customer-focused/service environment.
* Previous NHS experience.
* Previous medical secretarial experience.
Employer name
South Tyneside and Sunderland NHS Foundation Trust
£26,530 to £29,114 a year PRO RATA FOR PART TIME HOURS
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