Job summary An opportunity has arisen to join University Hospitals Plymouth NHS Trust, Site Services, Post Room team as a Driver to predominantly support the courier service and other areas of site services. We are looking for an enthusiastic and motivated individual who has a passion for customer satisfaction, and driving. We have 1 x contracted 15hr position available, working Monday & Tuesday. The successful applicant needs to be flexible and may be required to work various shifts including Bank Holiday's. Full UK Driving Licence and demonstrable driving experience. Applicants should be 25 years of age or above for Insurance purposes. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job The role involves the safe collection, carriage and delivery of confidential mail, patient notes, clinical equipment, supplies and biological specimens covering South-West Devon and South-East Cornwall. This role involves driving for long periods and regular manual handling tasks. As a courier you will be part of a team of 7 drivers covering different schedules which means we are looking for a flexible and adaptable candidate. About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year £23,615 Per Annum Pro Rata Contract Permanent Working pattern Part-time Reference number 216-LA-A6672889 Job locations Derriford Hospital and Peripheral Sites Derriford Road PLYMOUTH PL6 8DH Job description Job responsibilities The driving of all vehicles used by University Hospitals Plymouth NHS Trust as required within the requirements of the Road Traffic Act and within the legal limits of the licence groups held. The completion of daily checks and relevant documentation for any vehicle used in keeping with the Transport Department Policy. This is to include checking, and replenishing, if necessary, fuel, oil, water, tyre pressures and all relevant fluid or oil levels. To ensure the tyres brakes, lights and steering operate in a safe and satisfactory manner daily before driving the vehicle on a public road. Responsibility for the roadworthiness of any vehicle being used and the security, safety and stability of all loads carried. Cleaning the vehicle inside and out on a regular, as needed, basis. Reporting any accident, however minor to the appropriate manager and to complete all relevant documentation. Cleaning of service equipment including work surfaces, and related equipment manually and by use of machines to hygiene standard. To correctly use and take care of all equipment and materials associated with tasks and immediately report any faults to a supervisor. Support the team within the offsite facility if required. Ensure all relevant cleaning schedules are adhered to and signed on completion daily Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team. Reporting any defects on the vehicle. Keeping areas generally tidy. Checking the serviceability and cleanliness of manual handling equipment and sanitise when required. Accept deliveries, stock check, and prepare orders of stock. Loading and unloading onto delivery vehicle using manual handling equipment. Store goods correctly and use stock efficiently. The safe loading and unloading of the vehicles recognising the requirements of The Manual Handling Regulations. To maintain the security, safety and stability of all loads carried throughout the working day is a legal requirement and it remains the drivers responsibility. This must always be taken into consideration when the vehicle is loaded. Work in an environment where the post could involve the manual handling of loads up to 150kg and on occasion heavier loads exceeding 200kg. Ensure utilisation of the correct support and equipment to undertake the correct manual handling of these loads. Work in an environment where there is occasional exposure to distressing or emotional circumstances and occasional exposure to highly unpleasant working conditions including (but not limited to): Bodily Odour and smells, bodily fluids, faeces, vomit, blood, injuries minor and major trauma. Compliance with all the Policies and Procedures of the University Hospitals Plymouth NHS Trust particularly fire, COSHH and Health & Safety policies. Completion of all necessary documentation as required in relation to the post held. Understand own workload and undertake requests received by Trust Staff. Ability to work flexibly as some of our services include weekend and night working. Ensure equipment is suitable for usage and report any problems via the appropriate person(s), remove from use until repaired and ensure the correct reporting / repair procedures are followed. Ensure that equipment is, suitably maintained, cleaned, stored, and accessible and used safely in compliance to Trust policies and procedures. Maintain cleanliness of the work area, kept clear of waste and accessibility is maintained. To mentor new Staff as part of the induction process, thus helping them integrate into the Team. Give advice and support when requested or needed. To work independently at times and as part of a team to undertake daily routine tasks. Demonstrate high standards of customer service through courteous interaction with patients and trust staff to optimise patient food and beverage consumption. Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team. Support the continual quality initiative programme ensuring a quality first approach to all aspects of work within the work environment. Receive and escalate confidential enquiries from patients to the relevant persons concerned ensuring correct Policies and Procedures are always followed. Receive and escalate patient complaints to the relevant persons concerned ensuring correct Policies and Procedures are always followed. Communicate/escalate any issues or risks relating to providing services to appropriate manager/persons. To be familiar with and adhere to the UK Data Protection Act 2018/UK General Data Protection Regulation (UK GDPR) (UKs implementation of the General Data Protection Regulation (GDPR), Health and Safety at Work Act. Adhere to all Trust policies and procedures To attend in the event of a major incident alert and support Clinical / Non-Clinical Staff where required. Able to work flexibly to meet the varying needs of the service as directed by manager(s) and within scope of skill and capability Ability to assist other roles within Site Services as the service requires. Full training will always be provided. Carry out any other related duties as directed by the Team Leader and work in accordance with the individual systems of work devised for the area. Any other duties as may be required for the efficient running of services. For further details please see the attached JD & PS Job description Job responsibilities The driving of all vehicles used by University Hospitals Plymouth NHS Trust as required within the requirements of the Road Traffic Act and within the legal limits of the licence groups held. The completion of daily checks and relevant documentation for any vehicle used in keeping with the Transport Department Policy. This is to include checking, and replenishing, if necessary, fuel, oil, water, tyre pressures and all relevant fluid or oil levels. To ensure the tyres brakes, lights and steering operate in a safe and satisfactory manner daily before driving the vehicle on a public road. Responsibility for the roadworthiness of any vehicle being used and the security, safety and stability of all loads carried. Cleaning the vehicle inside and out on a regular, as needed, basis. Reporting any accident, however minor to the appropriate manager and to complete all relevant documentation. Cleaning of service equipment including work surfaces, and related equipment manually and by use of machines to hygiene standard. To correctly use and take care of all equipment and materials associated with tasks and immediately report any faults to a supervisor. Support the team within the offsite facility if required. Ensure all relevant cleaning schedules are adhered to and signed on completion daily Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team. Reporting any defects on the vehicle. Keeping areas generally tidy. Checking the serviceability and cleanliness of manual handling equipment and sanitise when required. Accept deliveries, stock check, and prepare orders of stock. Loading and unloading onto delivery vehicle using manual handling equipment. Store goods correctly and use stock efficiently. The safe loading and unloading of the vehicles recognising the requirements of The Manual Handling Regulations. To maintain the security, safety and stability of all loads carried throughout the working day is a legal requirement and it remains the drivers responsibility. This must always be taken into consideration when the vehicle is loaded. Work in an environment where the post could involve the manual handling of loads up to 150kg and on occasion heavier loads exceeding 200kg. Ensure utilisation of the correct support and equipment to undertake the correct manual handling of these loads. Work in an environment where there is occasional exposure to distressing or emotional circumstances and occasional exposure to highly unpleasant working conditions including (but not limited to): Bodily Odour and smells, bodily fluids, faeces, vomit, blood, injuries minor and major trauma. Compliance with all the Policies and Procedures of the University Hospitals Plymouth NHS Trust particularly fire, COSHH and Health & Safety policies. Completion of all necessary documentation as required in relation to the post held. Understand own workload and undertake requests received by Trust Staff. Ability to work flexibly as some of our services include weekend and night working. Ensure equipment is suitable for usage and report any problems via the appropriate person(s), remove from use until repaired and ensure the correct reporting / repair procedures are followed. Ensure that equipment is, suitably maintained, cleaned, stored, and accessible and used safely in compliance to Trust policies and procedures. Maintain cleanliness of the work area, kept clear of waste and accessibility is maintained. To mentor new Staff as part of the induction process, thus helping them integrate into the Team. Give advice and support when requested or needed. To work independently at times and as part of a team to undertake daily routine tasks. Demonstrate high standards of customer service through courteous interaction with patients and trust staff to optimise patient food and beverage consumption. Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team. Support the continual quality initiative programme ensuring a quality first approach to all aspects of work within the work environment. Receive and escalate confidential enquiries from patients to the relevant persons concerned ensuring correct Policies and Procedures are always followed. Receive and escalate patient complaints to the relevant persons concerned ensuring correct Policies and Procedures are always followed. Communicate/escalate any issues or risks relating to providing services to appropriate manager/persons. To be familiar with and adhere to the UK Data Protection Act 2018/UK General Data Protection Regulation (UK GDPR) (UKs implementation of the General Data Protection Regulation (GDPR), Health and Safety at Work Act. Adhere to all Trust policies and procedures To attend in the event of a major incident alert and support Clinical / Non-Clinical Staff where required. Able to work flexibly to meet the varying needs of the service as directed by manager(s) and within scope of skill and capability Ability to assist other roles within Site Services as the service requires. Full training will always be provided. Carry out any other related duties as directed by the Team Leader and work in accordance with the individual systems of work devised for the area. Any other duties as may be required for the efficient running of services. For further details please see the attached JD & PS Person Specification Knowledge & Experience Essential Full UK Driving Licence with a minimum of two years demonstrable driving experience. Demonstrable experience and a good understanding of the transportation and storage of blood, urine and other human samples including high risk specimens in accordance to UN3373 regulations. Proven knowledge of COSHH, manual handling, fire awareness, infection control and clinical waste disposal. Proven evidence of accuracy and attention to detail when record-keeping and monitoring vehicle maintenance. Proven good Knowledge of local and surrounding areas. Desirable To have proven knowledge of the collection, transport and storage of pathological specimens with regards to UKAS and ISO 15189. Demonstrable experience of driving a variety of Commercial Vehicles. Demonstrable experience of driving in either a commercial or NHS setting. Proven knowledge of basic vehicle maintenance. Proven knowledge of the different types of examinations carried out by the Derriford Hospital Pathology Department. Qualifications Essential oGood standard of Education - minimum of 3 GCSEs (or equivalent) at Grade 4-9 (A-C) to include English and Maths or equivalent demonstrable experience Desirable Any other relevant driving or vehicle maintenance qualifications. Aptitude & Abilities Essential Ability to work as part of a team, using effective communication skills with colleagues and others. Ability to work alone and use initiative where required. Ability to relate well to colleagues, Trust staff, business partners, and members of the pubic. Person Specification Knowledge & Experience Essential Full UK Driving Licence with a minimum of two years demonstrable driving experience. Demonstrable experience and a good understanding of the transportation and storage of blood, urine and other human samples including high risk specimens in accordance to UN3373 regulations. Proven knowledge of COSHH, manual handling, fire awareness, infection control and clinical waste disposal. Proven evidence of accuracy and attention to detail when record-keeping and monitoring vehicle maintenance. Proven good Knowledge of local and surrounding areas. Desirable To have proven knowledge of the collection, transport and storage of pathological specimens with regards to UKAS and ISO 15189. Demonstrable experience of driving a variety of Commercial Vehicles. Demonstrable experience of driving in either a commercial or NHS setting. Proven knowledge of basic vehicle maintenance. Proven knowledge of the different types of examinations carried out by the Derriford Hospital Pathology Department. Qualifications Essential oGood standard of Education - minimum of 3 GCSEs (or equivalent) at Grade 4-9 (A-C) to include English and Maths or equivalent demonstrable experience Desirable Any other relevant driving or vehicle maintenance qualifications. Aptitude & Abilities Essential Ability to work as part of a team, using effective communication skills with colleagues and others. Ability to work alone and use initiative where required. Ability to relate well to colleagues, Trust staff, business partners, and members of the pubic. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Plymouth NHS Trust Address Derriford Hospital and Peripheral Sites Derriford Road PLYMOUTH PL6 8DH Employer's website https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)