Account Manager Lead
Location: Liverpool, United Kingdom
Type: Full-time
Salary: £50-65K OTE
About Us
Zen is revolutionising education. Schools spend over £2bn a year on agency staff, and £600m of that goes straight into the pockets of recruitment agencies. That’s why we’ve built an alternative.
Our online platform gives schools instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in 2017, we’ve saved schools over £14m – money that goes straight back into school budgets and increases teachers’ pay.
We have recently raised our Series B funding of $37mil, the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!
Looking to make a difference?
You’ll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We’re still young and you’ll play a pivotal role in the growth of the company and team.
Responsibilities
1. Responsible for the commercial success of Zen in supporting secondary schools in Liverpool.
2. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams.
3. Collaborate with team leaders across the business, design and execute effective campaigns.
4. Provide line management to Account Managers.
5. Increase efficiency of days booked and build strategic relationships with stakeholders.
6. Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs, etc.
Success KPIs
1. YoY revenue growth of schools in Liverpool.
2. YoY Active school growth of schools in Liverpool.
3. YoY School retention and growth of schools in new markets.
4. Effective marketing and new business campaigns with how we attract schools & staff.
5. Resourcing efficiency and prioritisation; candidates vetted and placed.
6. Platform adoption % of Zen Educate features.
Requirements
1. Prior management experience of at least one year, with direct line management of more than two people.
2. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges.
3. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field.
4. A history of rapid career growth and be excited about further growth opportunities.
5. A solution-oriented mindset, be a team player and have an understanding of the importance of collaboration.
What's in it for you?
1. Work that you want to talk about.
2. Health insurance.
3. Life insurance.
4. Cycle to work scheme.
5. Electric car scheme.
6. Ownership in the company.
7. 25+ days of holiday.
8. Summer hours with shorter days during holidays in August and an early Friday finish.
9. Fun-loving, tight-knit team solving a problem that makes a difference.
Diversity and Inclusion
At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.
We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.
We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
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