Main area: Communications and Engagement
Grade: NHS AfC: Band 8a
Contract: 2 years (Fixed term / Secondment - opportunity to extend at the time)
Hours: Full time - 37.5 hours per week (Occasional working weekends due to attendance required at engagement events but this can be taken in lieu)
Job ref: 394-Corp-6610695DT
Employer: The Hillingdon Hospitals NHS Foundation Trust
Employer type: NHS
Site: Hillingdon Hospital
Town: Uxbridge
Salary: £59,490 - £66,239 per annum
Salary period: Yearly
Closing: 29/11/2024 23:59
Interview date: 16/12/2024
Redevelopment Communications and Engagement Manager
This is an exciting opportunity to join us as the Redevelopment Communications and Engagement Manager.
We are currently in the process of redeveloping the hospital involving a full new build to create a state-of-the-art hospital for the residents of Hillingdon, and beyond, which supports the very best in delivery of healthcare and will be fit for our future.
The postholder will be an enthusiastic and proactive individual who has a proven track record and experience in similar communications and engagement roles, who can demonstrate a solutions-focused approach. The postholder will ensure the highest standards of communications and will have a key role in the development and delivery of comprehensive stakeholder engagement plans to ensure that plans for the new Hillingdon Hospital are shaped and supported by key stakeholders. They will promote the work of the redevelopment programme to the media, stakeholders, public, and staff with an aim to build on exciting relationships and seek the views of a variety of stakeholders.
Working within a high performing, friendly, and dynamic team, the postholder will lead on all delegated projects as the scheme progresses.
This role provides an opportunity to join an organisation with an exciting future and to be an integral part of a substantial change programme that will deliver best-in-class care for the local population.
Main duties of the job
* Undertake stakeholder mapping and analysis to inform the development of quarterly comprehensive stakeholder engagement plans to ensure plans for the new Hillingdon Hospital are shaped and supported by key stakeholders.
* Write communication and engagement strategies that will encourage involvement and understanding from all audiences.
* Manage the timely delivery of the communications and engagement work in coordination with the programme PMO and external partners.
* Engage with the public across Hillingdon to raise awareness and provide opportunities to be involved with the redevelopment plans.
* Deliver effective staff, Governor, and Non-Executive Director (NED) engagement in conjunction with the Trust Communications team, as appropriate.
* Manage the programme’s stakeholder relationships, providing regular updates, preparing briefings, and identifying opportunities for involvement.
* Taking highly complex and sensitive information about the redevelopment and developing persuasive communications materials for different audiences.
* Development of editorial content such as the monthly newsletter, news articles and features, videos, campaign material, and social media content.
* Ongoing management of the redevelopment website including updating of website Frequently Asked Questions (FAQs) in line with comments received via the online survey.
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person specification
* Engaging with the community and implementing community engagement strategies.
* Significant experience of delivering written and verbal communications for a range of audiences.
* Knowledge of the local landscape.
* Knowledge and experience of insight and data to support decision making and engagement of the redevelopment.
* Excellent written communication skills with significant experience of drafting copy for a range of publications from corporate documents to public information leaflets, newsletters, press releases, and websites.
* Strong media relations skills and the ability to develop good working relationships with journalists and other key stakeholders.
* Ability to present complex and sensitive information in an understandable and appropriate way.
* An understanding of the support and communication needs of the diverse range of people who use health and care services, including understanding barriers to participation.
* Ability to exercise judgement in identifying and assessing complicated events/problems and the implications of each of these have to be considered.
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