About us We are Optimal Maintenance Ltd, part of the Optimal Group. We offer a professional service to a variety of clients from housing associations to high-end estate agents. We are an ambitious company, and we are always looking for great people to join our team. The role We are looking to expand our team and are seeking to recruit a dynamic and articulate Estimator. The successful candidate will support the company operations by writing detailed, user-friendly quotations to send to clients. You will deal with queries relating to quotations in a timely manner. You will ensure the efficient booking of quotations to the engineers. The Estimator must ensure that all communication is sent promptly, as you will handle a wide range of emails and telephone calls, whilst maintaining the highest level of customer service. What you will be doing Writing detailed quotes based on the Engineer’s reports Ensure quotations are sent within 24-hours of attendance Ensuring quotes have step-by-step description to ensure the clients and engineers are aware of the steps required to completed the job Report daily on the number and value of quotes sent Chase sub-contractors for reports / quotations on a daily basis Dealing with queries relating to any quotations Chasing quotations to gain feedback and update eWorks accordingly Ensuring engineers are booked to attend quotations with the right skill-set and correct geographical location Complete the morning meeting template as per company procedures and report daily on KPIs Achieving daily / weekly / monthly KPIs Requirements About you You are an experienced estimator Ability to multi-task with great attention to detail You enjoy working in a fast paced environment You’re a quick learner and eager to learn and grow Benefits Career progression – Opportunities to grow into new roles as the company expands Learning on the job – Gain hands-on experience and develop a wide range of skills Your ideas matter – We value fresh thinking and input from every team member Supportive team – Join a friendly, close-knit team that supports one another Purpose and visibility – See the direct impact of your work as we grow Long-term opportunity – Be part of our journey and grow with us