Join our team as SQP Team Lead in Dumfries. Working with our Direct by Covetrus Business Unit, our Suitable Qualified People are integral to the fulfilment of Direct to Consumer Pharmacy. Our team support fulfilling prescriptions on behalf of our customers, directly to their customers. You will join a growing business unit as an SQP Team Lead, supporting multiple customers – across multiple species types. This role is working Monday to Friday SQP Duties & Responsibilities To check, make up – and prepare for shipment orders for Direct to Consumer Customers. Hold accurate records of all transactions Act as an advisor for our customers using available information to prescribe the most appropriate medicine SQPs must comply with the Department for Environment Food and Rural Affairs (DEFRA) Code of Practice Supply only medicines that fall within the scope of the qualification obtained and the registration they hold The act of prescribing taking into account the following: Circumstances of the animal being treated The available authorised veterinary medicinal products The need for responsible use and the requirement to prescribe the minimum amount of product necessary for treatment To ensure that the person receiving the products use it for its authorized use according to the marketing authorization The ability and competence of the person who will administer the product Always consult the animal’s health plan if available Understanding food withdrawal periods for animals entering the food chain Team Lead Duties And Responsibilities To lead and guide employees through motivation, individual development and personal example. To effectively communicate with other members of the management team to ensure all operational daily tasks are covered and are completed in a timely manner. Monitor sickness absence and attendance of employees reporting back to the Team Manager for follow up where necessary. Highlight employee conduct, performance or development requirements to the Team Manager. To maintain team awareness through regular team briefings. Ensure constructive feedback is recognised with the individual employee and that ideas and suggestions are passed back up to the management team. Maintain team compliance to all Quality requirements. Maintain team compliance to all legislative requirements relating to the movement and storage of stock. To ensure that all required Induction, Basic Operations and Health and Safety training is completed for all employees in a timely manner To ensure the highest standard of warehouse housekeeping and maintenance of company assets is achieved. To fully comply with all Health and Safety requirements and instruction given. Ensure all equipment is used in a safe manner and by authorised personnel only. Participate in special projects and perform other duties as may be required by management from time to time To at all times promote the corporate image of the Company and the Company’s clients through the provision of the highest level of service quality. Adhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignments. Essential Experience & Essential Qualities Experience of leading a team SQP Qualification or willing to gain this. Registered with a regulatory body Ability to delegate supply to trained competent persons. Educated to Standard Grade Level English and Maths To have gained or be willing to work towards a management level 3 course A minimum of 12 months previous experience of working in a warehouse environment and/or the field of Animal Health. The ability to work under pressure. A positive and self-confident approach when dealing with associates A willingness to offer suggestions for improvements where problems are identified A willingness to perform minor administrative tasks as requested by senior members of staff. MS Office skills essential Desirable Leadership or Supervisory Skills The ability to recognise and deal with problems as they arise and / or refer them to the Team Manager for appropriate action. Experience of the petfood/ecommerce process. Why Covetrus? At Covetrus, we believe in empowering our team to succeed while offering the tools and support needed to thrive. This role offers a unique chance to contribute to a thriving business and build lasting relationships with veterinary practices. Take the next step in your career with Covetrus. Apply now to join our passionate and results-driven team Here's a glimpse of what awaits you: Covetrus Advantage: Unleash the power of savings with our exclusive Covetrus Advantage program. Enjoy access to thousands of retail discounts and cashback opportunities, transforming your everyday purchases into delightful savings. Inclusive Culture: Be a part of a vibrant and inclusive work environment where every voice is valued, and diversity is celebrated. Experience a sense of belonging that empowers you to bring your authentic self to work every day. Your Future, Your Way: Secure your future with our Life Insurance plan, where you have the freedom to choose your beneficiaries, ensuring peace of mind for you and your loved ones. Financial Confidence: Take charge of your financial journey with our Company Pension Scheme. Covetrus contributes 5% to every employee, paving the way for a brighter and more secure future. Cycle to Success: Embrace a healthier lifestyle and save up to 42% with our Cycle To Work Scheme. Enjoy tax-free cycling while exploring a fantastic range of bikes, along with a wide selection of clothing and accessories. Support When You Need It: Our Employee Assistance Program is your trusted companion in times of need. This confidential service provides comprehensive support not only to you but also to your partners ensuring their well-being is a top priority. Celebrate You: We believe that your special day deserves to be celebrated Enjoy a Birthday Day Off, because your happiness matters. Clear Vision: Your well-being extends to your eyes too Benefit from Eye Care Vouchers, provided in collaboration with Specsavers, ensuring your vision remains as sharp as your aspirations. Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.