You will form part of a team responsible for maintaining District Meter Areas (DMA's), monitoring and controlling leakage and pressure within the water network. You will work in collaboration with all Customer Water Service teams and our Alliance Partners to achieve our regulatory and Customer Experience Measure (CEM) targets whilst maintaining our excellent Health and Safety culture and working in accordance with Scottish Water policies and procedures. You will effectively manage leak repairs, customer contacts and enquiries, stakeholder engagement plus asset replacements where required. You will report to the ALM Team Manager East who will provide day-to-day support.
* Excellent communications skills
* Experience of working on or understanding of Water Networks and hydraulics
* Experience in contractor management
* An understanding of asset operability and repair techniques for assets on the water network
* An ability to work individually and as part of a team
* The ability to interpret corporate systems such as ArcGIS, Flow Sense, Ellipse, Power BI etc
* Proficient customer management skills
* Able to prioritise workload and work diligently on an independent basis
* The successful candidate must have a full current driving licence