We are looking for a highly motivated individual who is organised and process-driven to manage the medical administrative side of the Mental Health team. You will need to be highly organised to be able to handle scheduling, documentation, data input, resource management, and answering the telephone.
We are a lively supportive team who needs someone to keep us in line and on track!
Responsibilities:
* A typing test will commence on the day. Interviews will take place in person.
* Frequently liaising with the Mental Health Nursing Team, Psychiatrists, Psychologists, Atrium, and other external/internal stakeholders.
* Process and log all referrals in line with Trust Access Policy and speciality SOP.
* Schedule new and follow-up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the line manager.
* Reschedule appointments as requested by the line manager, in line with waiting time targets.
* Complete clinic cancellation requests and process according to SOP.
* Ensuring ADHOC clinics are built and sent to the relevant person(s) for confirmation/acceptance.
* Ensuring patients are aware of their appointments, in line with our clinic slips and movement slip SOP.
* Monitoring the waiting lists for in-house clinics and ensuring a cancellation list has been created.
* Timely process the CMS tasks daily.
* To be prepared to attend and take minutes and complete any actions for departmental meetings e.g., Complex Case Discussion meeting and Health and Wellbeing.
* To complete comprehensive and detailed minutes for meetings, which will include In-Patient weekly ward round and In-Reach weekly case management meetings – please bear in mind this will be clinical information.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities, and mental health care such as psychiatry, nursing, and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils, and the voluntary sector and through our new provider collaboratives.
Our Purpose Is To Improve Lives By Providing The Best Possible Care To Our Patients And Their Families. This Is Strengthened By Our New Values:
* We’re Kind
* We’re Fair
* We Listen
* We Care
For further details/informal visits contact:
Name: Maya Ghai
Job title: Admin Manager
Email address: m.ghai@nhs.net
Telephone number: 02085884475
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
* Industries: Hospitals and Health Care
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