Portsmouth Hospitals University NHS Trust
Are you who we are looking for? If you're reading this then you have an interest in being at the heart of delivering patient centred care within a busy dermatology department. We are looking for someone with NHS experience; dermatology experience is desirable but not essential. A friendly, adaptable individual with excellent communication skills is required.
Main duties of the job
* To provide efficient and effective clerical support to facilitate patients accessing all clinical services provided by the Dermatology department.
* Ensure all visitors are received courteously and promptly upon arrival in the department.
* Ensure medical records (x-rays and notes) and all required correspondence and results are available and accurately prepared for the clinics.
* Provide a professional and courteous service in response to telephone and in-person enquiries.
* Support the efficient running of the Out Patient clinics ensuring they are booked in a timely fashion, relevant information is communicated to appropriate parties, and medical records are requested.
* Assist with the requirements of patients, medical staff, and other colleagues in relation to the clerical function, for example tracking patient notes.
About us
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System.
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Job responsibilities
Your role and responsibilities will involve, but not be limited to:
* Ensuring the Out Patient clinics run smoothly and efficiently by ensuring medical records (x-rays and notes) and all required correspondence and results are available and accurately prepared for the clinics.
* Maintaining an accurate and effective central filing system and maintenance of the Patient Admissions System.
* Providing the range of necessary administrative and/or secretarial services to an agreed individual or team in a highly efficient manner to ensure that your designated area of work runs smoothly and efficiently.
* Ensuring appropriate utilisation of clinic space by proactively monitoring the booking of patients and taking action with under or over booked sessions.
Person Specification
Qualifications
* Educated to GCSE Level.
* Previous experience of working in a busy and challenging environment.
* Evidence of experience of working with the public.
* Experience of working in a healthcare environment.
Experience
* The ability to work using own initiative and without supervision.
* Good communication and interpersonal skills.
* Computer literacy & keyboard skills.
* Literacy and numeracy.
* Good office skills.
* Knowledge of hospital databases/information systems.
* Knowledge of Microsoft Office.
Employer name
Portsmouth Hospitals University NHS Trust
#J-18808-Ljbffr