Main area: Grade Band 2
Contract: 12 months (Fixed Term)
Hours: Part time - 29 hours per week (1x 22.5 hours & 1x 29 hours)
Job ref: 350-CC6930386
Site: Various Sites
Town: Liverpool
Salary: £23,615 Pro Rata
Salary period: Yearly
Closing: 23/01/2025 23:59
Job overview
We have an exciting opportunity for 2 efficient health visitor clerks to support in our Community Division Clinical Team. The Successful candidates will have good organisation and people skills, be computer literate and have the ability to work with limited supervision. The post holders will provide a comprehensive and high quality administrative support service. This is a Community Clinical Support role, and there is an expectation for the successful candidates to be flexible and support across the Community Division. The successful candidates will have the ability to support service users whilst being professional, empathetic and understanding.
Main duties of the job
* Provide effective and comprehensive administrative support for our busy Health Visiting Teams.
* Use information systems with specific responsibility to ensure a high standard of information recording is maintained.
* Undertake general office duties, including ordering supplies and managing stock levels.
* Answer the telephone, clear answerphone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.
* Input accurate and timely information required for audit purposes.
* Requirement to work from other bases within the organisation and to undertake any other duties that may be required appropriate to the post holders grade, experience and competence.
* The post holders shall as necessary provide cover for and undertake duties of absent colleagues.
* The post holders shall follow all the policies and procedures of the organisation.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.
Detailed job description and main responsibilities
* Provide comprehensive administrative support to Clinical teams.
* Use information systems with specific responsibility to ensure a high standard of information recording is maintained.
* Produce standardised computer generated reports and/or statistical information as requested by line manager.
* Type all correspondence relating to the team.
* Undertake general office duties, including ordering supplies and managing stock levels.
* Answer the telephone, clear answer-phone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.
* Transfer relevant information to all health and social care providers as requested by line manager.
* Input accurate and timely information required for audit purposes.
* Provide reception support as and when required, including receiving clients to the service and assisting with enquiries.
* Take responsibility for keeping the Office/Reception/Waiting area, clean and tidy.
* Be responsible for the opening and closing of buildings, if required.
* Co-operate with risk assessments and ensure that risks are identified and reported as they arise in the workplace.
* Assist with the training of new clerks within the service.
Person specification
Qualifications
* GCSE/NVQ2 or equivalent, or equivalent work based experience
* Emis
Experience
Skills
* Ability to plan, prioritise and schedule work
* Effective communication / interpersonal skills
* Ability to work with attention to detail
* Ability to work effectively in teams
* Ability to work on own initiative
Values
* Accountability
* Support
* High Professional Standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change Orientated
Additional Information
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.
Flexible working requests will be considered for all roles.
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