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Job Type : Permanent
Hours per week: 16 hours
Salary: £12.50 per hour
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
* A comprehensive voluntary benefits package, providing discounted corporate rates to a wide range of insurances such as Private Medical, Dental, and Critical Illness.
* Employee wellness programmes offering guidance on physical, mental, and financial wellbeing.
* A wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns to suit various lifestyles with opportunities for overtime.
* 25 days holiday (pro-rata), with bank holidays and the opportunity to gain more days the longer you are part of Travelex, as well as the option to sell days.
* Opportunity to earn a monthly bonus on top of base salary for hitting targets.
* Pension with a great Pension Provider – Scottish Widows.
About the Role:
Exchange your job for a new career with limitless destinations at Travelex. As an integral part of the Tesco Team, you will be placed at the heart of a bustling retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
* Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
* Establishing yourself as a travel money ambassador and trusted advisor, providing support on Travelex products and services.
* Engaging with customers to process all foreign exchange transactions accurately and efficiently.
* Delivering on key performance goals both procedural, operational, and customer focused.
* Utilising your keen eye for detail to process daily online FX requests and deliveries.
* Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
* Numerically proficient – A firm grasp of numbers is essential for handling large amounts of cash and various currencies daily.
* IT proficient – Basic understanding of computers and in-house systems is beneficial.
* Great Communicator – Ability to talk and build relationships naturally.
* Desire to succeed – Drive and vision to make a difference and enjoy what you do.
Interview Process:
1. Initial screening call by Talent Acquisition Partners or Bureau Managers.
2. Online interview with a Talent Acquisition Partner, including a small numerical and accuracy test.
3. Face-to-face meeting with the Bureau Manager at the bureau.
4. Offer of employment or feedback if unsuccessful, along with reference checks.
About Travelex:
We are one of the market leading specialist providers of foreign exchange, founded in 1976. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company.
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