We are seeking an enthusiastic Reception Manager, to join our team. This is a new role to help and support our expanding administracive team. You will work alongside the Practice Manager to ensure a smooth running of all reception functionality., To be responsible for the efficient management and direction of the administration team, ensuring all administrative duties are performed effectively and to the required standard, meeting the objectives of the practice.
The post holder will be a member of the surgery management team they will ensure the effective processing of all administrative work and appropriate liaison with the reception and administration team while supporting the delivery of Local and National KPIs and ensuring the practice complies with CQC regulations.
To support the management team in promoting Equality Diversity and Inclusion, Safety Health Environment Fire, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development, and to carry out other duties as directed by the management team.
Ideally candidates will have experience working in similar position.
High Street Surgery is based in North Lowestoft, providing services to 12000 patients. The Surgery is led by 4 GP partners, we have a variety of clinicians providing services. Offering a range of Face to Face, Home Visits, Care Home Visits and telephone calls to our patients.
The practice has undergone significant changes in the last 18 months to improve and transform the way we deliver care to our patients and support our staff.
We offer staff have access to free parking, an excellent training programme, free eye tests, lunch and learn sessions and a variety of rewards.