Great Yarmouth Racecourse is now looking to increase their front of house and kitchen teams with enthusiastic, friendly bar, waiting, and kitchen staff.
No experience is necessary.
RESPONSIBILITIES:
1. Serve all customers in an efficient, professional, and courteous manner at all times.
2. Ensure guests receive the highest standard of customer service.
3. Advise guests on all products available within the venue.
4. Promote a happy and welcoming atmosphere.
5. Work both alone and as part of a team to meet guests' needs.
6. Maintain stock levels and rotation to avoid waste.
7. Ensure the work area is adequately stocked with necessary items.
8. Prepare restaurants/boxes for the service of meals and refreshments.
9. Serve guests efficiently with correct food and beverage service knowledge.
10. Keep work and public areas clean and tidy.
11. Ensure all orders are dispensed and recorded for billing.
12. Ring through orders and obtain payment in line with procedures.
13. Close down tills according to company procedures.
14. Keep accurate temperature records and other paperwork.
15. Adhere to licensing policies and procedures.
16. Handle cash, stock, and equipment securely.
17. Act as an information point for customers.
18. Record wastage and dispose of rubbish according to recycling initiatives.
19. Adhere to company policies and procedures.
20. Undertake other reasonable duties as needed.
SKILLS AND QUALITIES:
1. Be smart, polite, professional, and well-presented.
2. Excellent verbal communication and customer care skills.
3. Flexibility and adaptability.
4. Demonstrate a passion for quality service and standards.
5. Strong interpersonal skills – friendly, confident, outgoing.
6. Strong numerical and literacy skills.
7. The ability to handle difficult situations.
8. Embrace the values of Arena Racing Company.
9. Work with a smile regardless of the weather.
10. Work with honesty and integrity.
11. Experience in a hospitality environment is preferred but not essential.
Race Fixtures:
1. April 5th and 22nd
2. May 1st, 14th, 22nd, and 29th
3. June 11th, 12th, and 27th
4. July 3rd, 9th, 16th, 24th, and 28th
5. August 3rd, 6th, 15th, and 24th
6. September 16th, 17th, and 18th
7. October 6th, 13th, and 21st
Our casual team receives various benefits while working for ARC, including meals on race days and tickets to race meetings and other events.
Joining the ARC casual family allows you to gain experience across various venues within our group.
Seniority level:
Entry level
Employment type:
Other
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