Facilities Assistant
* Job Number: 551536
* Closing at: Mar 9 2025 - 23:55 GMT
About the Role
Base Location : Thorpe Park, Leeds
Salary : £28,072 - £32,605 + a range of other benefits to support your family, finances and wellbeing.
Working Pattern : Permanent | Full Time
The role
We’re looking for a proactive and detail-oriented Facilities Coordinator to support our Facilities Managers in delivering exceptional workplace services. This dynamic role is perfect for someone who enjoys working as part of a team while also taking initiative to ensure a smooth and welcoming environment for all colleagues and visitors.
As a key part of our Facilities Management (FM) team, you’ll be involved in a variety of tasks, including administrative support, coordinating maintenance, handling reception duties, and ensuring high standards of customer service. You’ll also build strong relationships with stakeholders, help resolve any workplace concerns, oversee third-party service providers, and contribute to the smooth running of our office spaces.
The role will involve travel, with the post holder requiring to cover other sites to ensure the delivery of FM Services across the estate. Driving licence is essential.
You will
Performance
Follow FM procedures ensuring that optimum customer service is provided to site occupants. Deliver to set targets and timescales ensuring statutory compliance, regulation and health, safety and environmental objectives are met as per the SHE/FM standards.
Quality & Audit
Ensure that the programmed audit targets are delivered. Maintain a high-quality stakeholder experience. Deal positively with complaints/negative feedback, quickly resolving these in an effective manner.
Safety
Ensure SSE SHE standards and policies are adhered with and that safe working practices are maintained whether in relation to activities being carried out by the FM Team or external contractors.
Carry out Site Safety and Contractor Audits, monitor SEARs and chase actions for sites. Promote and implement SSE’s SHE culture and policy.
Service
You will be proactively be involved with all aspects of FM service delivery and will work alongside other FM colleagues to ensure the smooth operation of the FM managed estate. Undertake all duties in an effective manner, which ensures the FM estate is i). compliant with SSE safety standards; ii). operationally effective in order to meet the requirements of the business; and iii). maintained to the expected standard and in-line with SSE FM Policy.
You have
- Have a working knowledge of Harmony (or a similar system).
- Understand and have a working knowledge of statutory and non-statutory maintenance tasks.
- Working knowledge of various Microsoft packages including excel, word, power-point, outlook, Office 365, Teams etc; CAFM systems (Planon).
- Excellent analytical skills that will assist with ensuring decisions are made based on all known factors.
- Problem solving and identifying options to provide full, clear picture for decision making.
About SSE
SSE has a bold ambition – to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.
SSE own a portfolio of over 500 property and land assets – power stations, offices, depots and more. Our P&C, Property and FM teams help make sure our portfolio is modern, safe and fit for purpose. They help us get the best service and value from partners, while ensuring suppliers meet compliance, contractual and business obligations.
Flexible benefits to fit your life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact / 01738 344763 to discuss how we can support you.
We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply?
Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
#LI-FT1
#LI-Hybrid