Customer Relations Manager | Private Healthcare
Permanent | Leicester or Leighton Buzzard
Salary: 40k to 50k DOE plus commission
Job Summary
Our client, a family-owned group of private care homes, requires a Customer Relations Manager for their property, which is a premium brand with 80 beds. You will be responsible for ensuring occupancy, average weekly fee, and funding mix targets are met at the care home through the creation and implementation of effective localized tactical marketing plans.
Key Responsibilities
1. Handle all enquiries to the home and convert them to sales.
2. Complete customer transactions, including effective negotiation of fees and signing of contracts.
3. Attend the care home, present at meetings, and deliver training workshops.
4. Identify, build up, train, and motivate the team within the care home to achieve targets.
You will come from a care home environment with a sales background and have an understanding of fee sources and structures in the care sector, along with excellent customer service skills.
For further information and to apply, please contact Julie Gregson directly.
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