Business Support Specialist will provide a variety of business support in different projects to all R&D departments in Europe and NAM. Will act globally in fast-changing environment, will use modern solutions and digital tools and an excellent English on a daily basis.
Tasks may include support in different projects, processes and system, with usage of modern digital tools.
Typical Accountabilities
* Provides comprehensive support for R&D projects across Europe and NAM, such as Information and Presentation Design.
* Aids in administrative duties such as organizing business travel and managing expenses during peak workloads.
* Proactively identifies and resolves challenges associated with supported projects, while continually seeking opportunities for process optimization and efficiency enhancement.
* Advocates for the use of modern digital tools like SharePoint, MS Teams, and MS Forms to enhance the "Digital R&D" environment.
* Consistently adheres to and fulfills all SLAs and KPIs established for the R&D Central Business Support Team.
* Ensures all activities align with AZ's rules, values, and behaviors.
* Identify opportunities for process optimization and implement best practices to enhance operational efficiency and effectiveness.
* Proactively address and resolve operational challenges, employing critical thinking and problem-solving skills.
REQUIREMENTS:
Essential:
* Fluency in English (min B2)
* Prior business support or customer service type of experience
* Microsoft PowerPoint skills
* Ability to follow complex, global processes
* Attention to details
* Experience of working in a fast-paced global environment balancing competing priorities
* Experience of working across functions and geographies
* Ability to communicate effectively and confidentially with local and global leaders
* Agility, flexibility and adaptability to meet changing business demands
* Good listening and learning skills
* Strong teamworking
Desirable:
* Experience in communication with high level stakeholders
* Adobe software skills
* Clipchamp knowledge
* Interest in graphic design
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