Motus Truck & Van have an exciting opportunity for a dedicated and experienced Mercedes-Benz Parts Advisor to join their fabulous Parts team in Norwich.
Do you have:
* Previous experience in the Parts department?
* Experience with volume work?
* Working within a team?
If your answers are YES, then you may be the person we have been looking for!
What will you be doing?
* Service and manage all customer enquiries internal and external while upselling at every opportunity.
* Maintain stock levels through checking stock in against delivery notes and storing stock in the correct locations.
* Pre-pick Mercedes-Benz parts and accessories for the workshop to ensure the smooth flow of jobs.
* Process payments for customers' parts.
* Deal with all walk-in/telephone and internet enquiries and ensure that these are managed to a high standard throughout to exceed customer expectations.
* Actively review and find opportunities within key accounts.
* Keep work area clean and tidy.
* Handle incoming deliveries from suppliers.
* Maintain high levels of Health and Safety standards.
* Achieve the targets and job standards set out by the Department Manager / Supervisor.
* Communicate effectively between Department Manager / Supervisor / Colleagues.
* Be adaptable and flexible in your approach to work.
* Work efficiently and effectively as part of a team and independently.
Monday – Friday 09:00 am - 17:30 pm
Salary of £26,000 per annum plus company bonus up to £3,200 (not guaranteed).
You will be required to work 1 in 4 Saturdays from 07:00 am to 13:00 pm.
Who are we looking for?
The successful candidate will have:
* Kerridge Experience.
* Commitment to working as part of a team.
* Knowledge of DMS/Stock Control.
* Customer Service skills.
* Good standard of numeracy.
* Basic IT skills.
* A passion for the industry/vehicles.
Our Company Benefits:
When you join Motus Truck & Van from Day 1 you'll have access to a comprehensive benefits package including:
* Holiday Allowance of 30 days holiday per year (including Bank Holidays) that will increase with length of service.
* Auto-enrolment Pension Scheme with employer contribution.
* Medical insurance discounted scheme.
* Referral bonus if you introduce your friends.
* Discounted days out with family and friends.
* Retail discounts saving £££'s on shopping and dining out.
* Salary Finance.
* Family & Friends Discounted Car Scheme.
* On-site Mental Health First Aiders.
* Discounted Healthcare Scheme.
* X2 basic salary Life Assurance.
* Uniform provided.
Here at Motus Truck & Van we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Truck & Van wants to be part of your future.
Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Truck & Van we encourage All to apply and are on the lookout for candidates who act with integrity.
Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for.
As an equal opportunity employer, we do not discriminate and are committed to providing equal opportunities, a fully inclusive work environment and fairness for all.
Motus Truck & Van is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely based on skills and experience.
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