Job summary An exciting opportunity has arisen for a dynamic and motivated individual to join the Business and Transformation Team at CNWL in Milton Keynes as a Project Manager working with Community Health Services. Milton Keynes Community Health Services provide a range of health services for both children and adults across Milton Keynes in community and inpatient settings. The NHS is currently in the midst of delivering a large-scale transformation programme in the NHS Long Term Plan which includes significant growth for Community Health Services. This role is key to the delivery of the ambitious and extensive transformation agenda in Community Health Services. The role is based at Milton Keynes Trust HQ, which is located on the campus of Milton Keynes University Hospital. Whilst we're unable to offer this as a remote role and the post holder will be required to work on site for part of their working week, we are happy to discuss what flexible working looks like for you. Main duties of the job The post holder will work in collaboration with internal and external stakeholders to deliver a wide range of projects across the Community Health Services transformation agenda in Milton Keynes. The successful candidate will require excellent communication, analytical and organisational skills, experience of project management and strategic service development in a complex environment and the ability to produce and deliver robust, realistic and collaborative plans in a fast paced environment. About us We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.Providing top quality care depends on our ability to employ the best people. We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum (pro rata if P/T) Contract Permanent Working pattern Full-time Reference number 333-D-M-0036 Job locations CNWL Trust HQ Milton Keynes MKUH Hospital Campus, Standing Way, Eaglestone Milton Keynes MK6 5NG Job description Job responsibilities Be responsible for the day to day management of identified projects across the Community Health Services transformation agenda and will be a single point of contact, ensuring delivery against timelines; escalating issues and reporting highlights within the governance process as appropriate Agree tasks and resources required to meet project objectives and manage the project within and according to the agreed budget and timescales Produce robust and realistic project plans for driving forward transformation initiatives, using appropriate methodology and leading to the implementation of actions and outcomes required to deliver the projects in line with locally agreed timescales Maintain a full and accurate audit trail of key decisions, actions and outputs, including but not limited to risk and issue logs, project/milestone plans, update/highlight reports, and action plans, and make adjustments if targets/deadlines are not met Produce documents, reports and presentations on a regular basis for meetings, Committees and Boards in accordance with the agreed governance arrangements. Use appropriate software to create and maintain appropriate project documentation including project initiation documents, business cases, project plans, project briefs, risk and issue logs and communication plans Ensure that the clinical perspective and clinical staff are central to the work of the projects, working with clinical teams, managers and existing Business & Transformation Managers and Service Improvement Managers to develop new ways of working Ensure the patient voice is at the heart of transformation planning and delivery from initial scoping discussions all the way through to agreeing evaluation and the desired outcomes of change Make audience-appropriate presentations, be open to challenge and opposition, raise awareness, provide training on own project etc. Provide support and relevant updates to project/programme boards as required Chair project and or workstream meetings as appropriate Attend programme meetings to provide updates and facilitate discussions to seek key decisions Manage internal and external barriers to change Ensure deadlines are met and delivered to a high standard Interpret and analyse complex information and make decisions on a range of programme issues where there may be more than one course of action Support the Programme Lead in coordinating and facilitating relationships between the programme and other local and other oversight and strategic group Work with service colleagues to champion digital innovation Investigate use of automation and AI to improve processes and scheduling Use service improvements projects as opportunities to digitise further parts of the care pathway Investigate use of AI (e.g chat GPT/ Google Gemini) in the production of reports, bearing in mind the need to maintain confidentiality. Work collaboratively across the Transformation landscape when other programmes or projects are in a resource intensive period, providing flexible support and project management as required. This may be outside of the community health portfolio. Deputise for the Business & Transformation Manager when required. Job description Job responsibilities Be responsible for the day to day management of identified projects across the Community Health Services transformation agenda and will be a single point of contact, ensuring delivery against timelines; escalating issues and reporting highlights within the governance process as appropriate Agree tasks and resources required to meet project objectives and manage the project within and according to the agreed budget and timescales Produce robust and realistic project plans for driving forward transformation initiatives, using appropriate methodology and leading to the implementation of actions and outcomes required to deliver the projects in line with locally agreed timescales Maintain a full and accurate audit trail of key decisions, actions and outputs, including but not limited to risk and issue logs, project/milestone plans, update/highlight reports, and action plans, and make adjustments if targets/deadlines are not met Produce documents, reports and presentations on a regular basis for meetings, Committees and Boards in accordance with the agreed governance arrangements. Use appropriate software to create and maintain appropriate project documentation including project initiation documents, business cases, project plans, project briefs, risk and issue logs and communication plans Ensure that the clinical perspective and clinical staff are central to the work of the projects, working with clinical teams, managers and existing Business & Transformation Managers and Service Improvement Managers to develop new ways of working Ensure the patient voice is at the heart of transformation planning and delivery from initial scoping discussions all the way through to agreeing evaluation and the desired outcomes of change Make audience-appropriate presentations, be open to challenge and opposition, raise awareness, provide training on own project etc. Provide support and relevant updates to project/programme boards as required Chair project and or workstream meetings as appropriate Attend programme meetings to provide updates and facilitate discussions to seek key decisions Manage internal and external barriers to change Ensure deadlines are met and delivered to a high standard Interpret and analyse complex information and make decisions on a range of programme issues where there may be more than one course of action Support the Programme Lead in coordinating and facilitating relationships between the programme and other local and other oversight and strategic group Work with service colleagues to champion digital innovation Investigate use of automation and AI to improve processes and scheduling Use service improvements projects as opportunities to digitise further parts of the care pathway Investigate use of AI (e.g chat GPT/ Google Gemini) in the production of reports, bearing in mind the need to maintain confidentiality. Work collaboratively across the Transformation landscape when other programmes or projects are in a resource intensive period, providing flexible support and project management as required. This may be outside of the community health portfolio. Deputise for the Business & Transformation Manager when required. Person Specification Education and Qualifications Essential Good standard of education (Degree level or equivalent appropriate experience) Desirable Formal project management qualification or experience to equivalent level (e.g. PRINCE2) Experience Essential Experience of project management and strategic service development in a complex organisation. Track record of meeting deadlines Experience of managing projects in complex organisational environments Desirable Good working knowledge of the wider NHS agenda including sound understanding of NHS targets and national initiatives Skills Essential Demonstrable leadership experience with evidence of affecting change, process redesign and establishing monitoring/evaluation mechanisms Ability to exercise judgement when presented with complex problems ensuring that the implications of any decisions are thoroughly considered Desirable Understanding of the existing NHS landscape, in particular across Community Health Services Understanding of applying digital innovation in a healthcare setting Person Specification Education and Qualifications Essential Good standard of education (Degree level or equivalent appropriate experience) Desirable Formal project management qualification or experience to equivalent level (e.g. PRINCE2) Experience Essential Experience of project management and strategic service development in a complex organisation. Track record of meeting deadlines Experience of managing projects in complex organisational environments Desirable Good working knowledge of the wider NHS agenda including sound understanding of NHS targets and national initiatives Skills Essential Demonstrable leadership experience with evidence of affecting change, process redesign and establishing monitoring/evaluation mechanisms Ability to exercise judgement when presented with complex problems ensuring that the implications of any decisions are thoroughly considered Desirable Understanding of the existing NHS landscape, in particular across Community Health Services Understanding of applying digital innovation in a healthcare setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Central and North West London NHS Foundation Trust Address CNWL Trust HQ Milton Keynes MKUH Hospital Campus, Standing Way, Eaglestone Milton Keynes MK6 5NG Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)