Job Title: Block Manager Location: Birmingham City Centre Salary: £38,000 Hours: Mon-Fri, 9am - 5:30pm Are you an experienced Block Manager looking for a new challenge with a leading, multi-branch independent estate agent? If so, we have an exciting opportunity for you Our client, a reputable independent estate agent, is seeking a dynamic and proactive Block Manager to join their team. Job Benefits: Dress down Fridays Annual parties Wheel of Fortune once a month and whatever food it lands on, food is bought for the whole company Company car park Birthdays off Staff can stay in luxury apartments two nights per quarter Opportunities for professional development and career advancement. Work with a supportive and friendly and energetic team. Join a leading independent estate agent known for excellent customer service Responsibilities: Oversee the maintenance of buildings and communal areas across 6-7 sites, managing around 300 leaseholders Coordinate with contractors for maintenance and major works. Manage onsite staff, including cleaners and maintenance personnel. Ensure compliance with health and safety regulations. Produce and manage service charge budgets. Approve works and supplier invoices promptly. Maintain and execute a site inspection schedule, including necessary visits. Organize and document client meetings and RMC AGMs, which may occur in the evenings. Ensure all properties are well-maintained and monitored. Collaborate with other departments for timely preparation, approval, and distribution of service charge accounts, adhering to statutory obligations. Skills: Familiarity with ARMA practice standards and RICS Service Charge Management Code. Proficient in Section 20/major work consultation processes. Excellent communication skills for superior customer service. Ability to prioritize tasks and manage workload efficiently. Customer-focused with strong organizational skills. Proficiency in Microsoft Office, especially Word and Excel. Capable of managing leasehold sales enquiries and associated tasks. Experience: Proven experience in Block Management. Background in working within a team setting. Strong administrative skills in a demanding environment. Basic knowledge of service charge accounts.