Band 7 Inside Recovery and Service User Involvement Manager
Birmingham and Solihull Mental Health NHS Foundation Trust
This post offers an exciting opportunity to contribute to the development, delivery, and evaluation of service user feedback in a custodial environment at HMP Birmingham. The post holder will work in partnership with the Head of Offender Health and other senior colleagues to monitor, challenge and improve the quality of patient care within the services. Huge inequalities exist for the people who use healthcare in prison environments and the successful post holder will need to engage proactively with service users and be recovery focused with their approach to improving their journey and experience of healthcare in the custodial environment. Excellent leadership, communication, and organisational skills will be required for this post, and the candidate must be able to work effectively both on their own initiative and as part of the team.
Main Duties of the Job
* The successful candidate will work closely with the healthcare and prison senior leadership team to ensure rich feedback is incorporated into the service delivery.
* Oversee and train well-being navigators within the prison.
* Attend and contribute to a variety of healthcare and prison meetings.
* Multi-agency working with Foundation to change and DATUS.
* Line management responsibilities.
* Deliver group work and escort prisoners.
* Work with local charities and communities to support opportunities in the community for released prisoners.
* Oversee a complaints and compliments system within the healthcare team.
* Be a valued and active member of the healthcare leadership team.
About Us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation, which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive, and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job Responsibilities
For detailed job description and main responsibilities, please refer to the attached Job Description and Personal Specification.
We highly recommend you submit your application as soon as possible, as this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person Specification
Training and Qualifications
* Post Graduate qualification or equivalent experience in a relevant field.
* Experience of developing and delivering training to stakeholders.
Skills and Knowledge
* Ability to understand information, interpret data, and present findings.
* Knowledge of QI methodology.
Personal Qualities
* Able to offer inspiration for patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £46,148 to £52,809 a year
Environmental Allowance: £1644.00 per annum
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