Job Title: Warehouse Administrator Location: Didcot Quarter (near Milton Park), Abingdon Salary: £27,000 per annum Job Type: Permanent, Full time About the role: The Logistics Administrator reports to the Operations Manager and provides administrative support to the Logistics team at DQ 120. This role is responsible for accurate and timely administration of all goods passing through the warehouse, ensuring that EHSQ processes are followed, quality is maintained and both internal and external KPIs are met across the operation. Key Responsibilities: Ensure accurate and timely completion of all Logistics administrative work including goods in and good out, stores and any other transactions both at Head Office and Customer sites Maintain accurate transactional data in SAP and HELIS databases Process customer requests Provide information for customs declaration and work with external supplier to ensure correct documentation provided to the UK line Liaise with vendors and coordinate Goods In diary to optimise workflow Support internal and external Key Performance Indicators (KPI) targets and report to operational management as requested Collate and check the end of month data required by Finance within agreed timescale and report any additional charges to ensure that all work is correctly invoiced Ensure accurate and timely submission of sample and inventory counts, investigating discrepancies that arise using the Quality Variance Report (QVR) process when appropriate Ensure that customer complaints and queries received by administrative staff are correctly reported, investigated and responded to and support managers in the investigation of Problem Solving Reports (PSRs) and QVRs Maintain an accurate mechanical handling log and ensure monthly submission to Siemens Magnet Technology (SMT) and Finance Maintain an accurate project log and ensure monthly submission to SMT and Finance Maintain archive data in accordance with Customer instruction or internal guidelines Provide a monthly analysis of query log entries and suggest process and efficiency improvements based on the analysis Support transactional Time In Motion (TIM) data and studies internally Support the training of colleagues in Administration tasks Complete training which is relevant to the company, the position or personal development Any other reasonable duties as requested by the Management team Health, Safety and Security: In addition to being actively engaged in identifying potential risks and mitigations in the course of your work, you are also personally responsible for the security of site, personnel and data and the health, safety and welfare of yourself and others that may be affected by your acts and omissions. About The Company: Simon Hegele provide specialist logistics support to leading high tech manufacturers and resellers. We are a well-established and successful company with a reputation for quality and professionalism with business operations worldwide In 2021 our UK team moved to a custom designed 120,000 square foot logistics facility to accommodate our business growth and expanding Customer base and our success continues to unfold. You will be joining a very capable and close-knit team promoting a safe working environment. You will have opportunities to develop your capabilities and career if desired. About you: Qualifications and Experience Essential: Must have a good command of the English language, both written and spoken Excellent IT skills Experience of data entry and order processing High levels of accuracy and attention to detail Administration experience in a process driven environment Desirable: Knowledge of SAP Experience of supply chain administration and inventory control Counterbalance and Reach Forklift certificates Experience of Aviation security or AEO processes Company Benefits Safe and well managed working environment Quality workwear and PPE provided Increasing holiday entitlement with length of service Internal and external training provided Optional overtime opportunities Free onsite parking Additional Information: We are an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We seek to recruit professionals who care about their work, colleagues and Customers as much as we do. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Administration, Administrator, Customer Service, Office Administration, Goods In, Goods Out, Import, Export, Data Entry, Database, SAP, Logistics, Logistics Administration, Transport, Transport Administration, Logistics Coordinator, Warehouse, will also be considered for this role.