Job summary Are you empathetic, hard working and able to work under pressure?Do you want to make a real difference to our clinical teams and our patients? Then why not join us as a Ward Clerk We are looking for a highly motivated, dedicated customer focused individual to join our team on Peldon and Tiptree Wards, our Care of the Elderly Wards. You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants. You will ideally have a friendly manner, be hard working and highly motivated with good customer service skills. If you have excellent communication skills, a professional manner and are committed to being part of a team that provides high quality care we want to hear from you. The hours for this post will be on Wednesday, Thursday and Friday 8am - 4pm Wednesday will be based in Tiptree Ward, Thursday and Friday will be based in Peldon Ward. Main duties of the job Your duties will include admission and discharge of patients on Lorenzo and Evolve computer systems, booking of appointments and filing of notes, answering phones and liaising with multidisciplinary teams/departments across the trust. You should be able to work autonomously, be able to prioritise your workload and to work well within a team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone. It would be beneficial to have NHS experience and possess excellent IT and clerical skills. You will be dealing with the staff and general public so it is paramount that you have good people skills. Working hours will be varied, so you must be flexible. About us One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities. Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients. To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook. If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you. Find out about living and working with us -https://www.youtube.com/watch?vGkPu7HphU8A Date posted 10 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 432-HR1992-24 Job locations Colchester Turner Road Colchester CO4 5JL Job description Job responsibilities For full details of theresponsibilitiesand dutiesof this role please see the attached job description. Job description Job responsibilities For full details of theresponsibilitiesand dutiesof this role please see the attached job description. Person Specification Experience Essential oGood clerical experience oExcellent written and verbal communication skills oExperience of contact with members of the public Desirable oPrevious ward clerk experience oKnowledge of Medical Records oExperience of team work oExperience of Lorenzo Qualifications Essential Basic standard of education Desirable oEvidence of on-going development as appropriate Person Specification Experience Essential oGood clerical experience oExcellent written and verbal communication skills oExperience of contact with members of the public Desirable oPrevious ward clerk experience oKnowledge of Medical Records oExperience of team work oExperience of Lorenzo Qualifications Essential Basic standard of education Desirable oEvidence of on-going development as appropriate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address Colchester Turner Road Colchester CO4 5JL Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)