Trinity Fire & Security Systems, part of the PTSG Group, have delivered industry leading services in the Fire and Security industry for over 28 years. As we continue our growth into 2025, we are looking to strengthen our Support Team with the addition of a Works Support Administrator. The role As a Works Support Administrator to assist our Midlands based Engineering team in their day-to-day activities, providing administration duties as and when required to all members of the Works team. Booking & coordination of the small works engineers & compiling O&M manuals for completed contracts/works. You will be working as part of a larger Works team, who will provide the support and training required to thrive within the role of Works Support Administrator. The key tasks include the following: • Booking & coordination of works engineers. • Compiling O&M manuals for completed contracts/works. • Completing RAMS for works jobs as required. • Produce commissioning/modification certification for completed contracts. • Schedule delivery requirements for Project Manager (s)/Engineer (s) • Complete contracts RTI’s within month end deadlines. • Complete embedded proposals/quotations from information provided by others. • Assist Department with typing letters and deal or assist with customer queries. • Responsible for all general department filing and preparation of correspondence and correspondence to be posted. • Help establish and develop best work practises and procedures to help develop internal systems as well as own role. What skills do you need? • Able to work well on own initiative as well as being a strong team player. • Self-motivated and have a methodical approach. • Ability to communicate fluently with customers, suppliers and internal staff. • Ability to resolve customer related issues. • Ability to prioritise workloads to meet agreed deadlines. What Trinity will give you • 23 days holiday which will increase with service, plus bank holidays • Pension scheme via Royal London • Life assurance • Access to an employee discounts programme, which includes discounts and cashback across over 800 national retailers • Employee referral scheme – earn up to £2,000 for each employee you bring into Trinity • Employee Welfare assistance programme Equal Opportunities in Practice We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Security Vetting It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.