ROLE: Sales Administrator
LOCATION: Llanelli (On-Site) Monday to Friday
SALARY: £23,000 - £25,000 DOE
Purpose of the Role
To provide efficient support in day-to-day office administration and contribute to the effective running of the business.
Key Skills and Competencies
* Ability to work quickly and meet deadlines.
* Confident and professional communication with customers and suppliers.
* High accuracy and efficiency in completing routine, repetitive tasks.
* Excellent administrative skills with strong attention to detail.
* Proficiency in Microsoft Word (including mail merge) and a good understanding of Excel and PowerPoint.
* Familiarity with Sage Line 500 is advantageous.
* Logical and numerate with strong problem-solving skills.
* Sales or purchasing experience is preferred.
Personal Attributes
* High energy levels with a willingness to work extended hours when required.
* Strong motivation to achieve targets with a proven track record.
* Proactive in identifying and resolving problems using initiative.
Key Responsibilities
Administrative Support:
* Handle customer enquiries and orders, ensuring all documentation and systems are accurately updated.
* Prepare and manage quotations, production paperwork, and schedules in line with company processes.
* Maintain accurate records, including contract reviews, customer credit checks, and order tracking.
* Liaise with internal teams and suppliers to ensure smooth processing of orders and key account management.
Customer Communication:
* Provide professional and timely responses to customer queries, progress updates, and price adjustments.
* Follow up on quotations to secure opportunities and resolve issues as required.
Process Management:
* Manage databases and documentation for production, including regulatory and compliance paperwork.
* Coordinate fast-track orders and oversee the day-to-day running of key accounts to meet production needs.
General Support:
* Assist with other commercial tasks and administrative duties as directed by management.
Education and Experience Requirements
* Reasonable academic achievement, preferably to A-Level standard or equivalent.
* Previous experience in administration or working in a busy office environment.