Sales Admin
* Annual Salary: £23,000 - £26,000
* Location: Fareham, Hampshire
* Job Type: Full-time
My client is a leader in the retail of fabrics and fittings, is on the lookout for a dedicated and organised Sales Admin to enhance their sales operations. This role is pivotal in delivering top-notch customer service and ensuring client satisfaction through effective communication and in-depth product knowledge.
Day-to-day of the role:
* Efficiently process customer orders received over the phone and via email.
* Provide expert product advice to customers, with the ability to upsell or switch sell as needed.
* Liaise with Warehouse and Purchasing staff to ensure timely product deliveries.
* Address customer complaints and coordinate with couriers to resolve delivery issues.
* Develop and maintain a comprehensive understanding of our product range to better serve customer needs.
* Work collaboratively within a small team in a busy office environment, contributing to various business processes.
Required Skills & Qualifications:
* Excellent communication and interpersonal skills.
* Proven ability to work effectively in a fast-paced, multi-functional role.
* A positive, can-do attitude and the flexibility to adapt to the evolving needs of the business.
* Strong organisational skills and meticulous attention to detail.
* Previous experience in a sales or administrative role is preferred.
Benefits:
* Competitive company pension.
* Free parking and on-site parking available.
* Monday to Friday work schedule.
* Bonus scheme as supplemental pay.
How to apply:
If you are a motivated individual with strong administrative skills and a passion for supporting sales teams, we invite you to apply. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this Sales Admin position.
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