Sales Admin Annual Salary: £23,000 - £26,000 Location: Fareham, Hampshire Job Type : Full-time My client is a leader in the retail of fabrics and fittings, is on the lookout for a dedicated and organised Sales Admin to enhance their sales operations. This role is pivotal in delivering top-notch customer service and ensuring client satisfaction through effective communication and in-depth product knowledge. Day-to-day of the role: Efficiently process customer orders received over the phone and via email. Provide expert product advice to customers, with the ability to upsell or switch sell as needed. Liaise with Warehouse and Purchasing staff to ensure timely product deliveries. Address customer complaints and coordinate with couriers to resolve delivery issues. Develop and maintain a comprehensive understanding of our product range to better serve customer needs. Work collaboratively within a small team in a busy office environment, contributing to various business processes. Required Skills & Qualifications: Excellent communication and interpersonal skills. Proven ability to work effectively in a fast-paced, multi-functional role. A positive, can-do attitude and the flexibility to adapt to the evolving needs of the business. Strong organisational skills and meticulous attention to detail. Previous experience in a sales or administrative role is preferred. Benefits: Competitive company pension. Free parking and on-site parking available. Monday to Friday work schedule. Bonus scheme as supplemental pay. How to apply: If you are a motivated individual with strong administrative skills and a passion for supporting sales teams, we invite you to apply. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this Sales Admin position.