Main area Facilities Grade Band 2 Contract Permanent Hours Part time - 8 hours per week (Weekends only Saturday and Sunday 3pm - 7pm) Job ref 350-TWS7023339
Employer Mersey Care NHS Foundation Trust Employer type NHS Site Heys Court Town Liverpool Salary £23,615 per annum pro rata Salary period Yearly Closing 13/03/2025 23:59
Band 2
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Job overview
The facilities department employ a variety of support staff to help maintain a clean, safe and welcoming environment. As a Facilities Management Assistant you will provide a range of tasks which will primarily involve catering, food preparation duties. You will be required to prepare and serve meals within our in-patient area. The role will also involve the cleaning of clinical and non-clinical areas. The role of the Facilities Management Assistant (FMA) remains an integral part of our service delivery, carrying out a range of facilities tasks and ensuring that catering and cleaning standards are achieved and maintained.
Base: Heys Court, 18 Woolton Road, Garston, Liverpool L19 5NG
Main duties of the job
Applications are invited from hard working, self-motivated individuals who are able to work on their own initiative and also as part of a team. You must have a flexible approach to your workload, be able to work to deadlines and have high standards of quality in your work.
You will need to demonstrate an understanding of the need to deal with service users and staff in a helpful and supportive manner. You must have good communication skills, a positive attitude and an understanding of health and safety in relation to safe working practices.
Previous experience of hospital catering and cleaning duties and specifically a catering provision within a mental health environment would be an advantage, however, training will be provided. You will be expected to have or acquire an appropriate Food Hygiene certificate and must have basic computer skills.
Detailed job description and main responsibilities
* To work as members of a team, carrying out facilities tasks as allocated and prioritised. Facilities tasks may include all or a combination of the following:
* Cleaning of clinical/ward areas, inclusive of toilets;
* Basic food preparation;
* Fridge and food temperature monitoring;
* To assist colleagues and their line manager, carry out the tasks assigned to the team or individual and to support the minimisation of overtime and sickness costs to the Trust and also minimise the waste of resources, through operating the required reporting, management or information systems.
* To undertake all mandatory training as required by Mersey Care NHS Foundation Trust and ensure that all required training is kept up to date.
* To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).
* To comply with all relevant policies and procedures (including, but not limited to, health & safety, security, manual handling and food safety). As work may be carried out in a wide variety of locations, adherence to site-specific security procedures is of paramount importance.
* To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.
* To stand in for other FMA’s as required.
* To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities.
* Internal ContactsContact with staff of all disciplines and at all levels in the course of day-to-day domestic and catering duties.
* External ContactsContact with visitors to the Trust, and with a variety of maintenance and other contractors working on site.
* Service UsersContact with patients. This may be daily within inpatient areas for extended periods of time, or infrequently in outpatient areas. This contact may include communication with service users with severe and enduring mental health problems, who may display behavioural difficulties and import sensitive information.
* To work unsupervised and use own initiative in line with service requirements.
* To ensure timely and accurate completion of documentation, and to enter and use data on information systems.
* To undertake cleaning duties in accordance with cleaning schedules and instructions.
* Any other duties that may be reasonably expected and that are commensurate with the grade.
Person specification
Knowledge/Experience
* Experience of working in a similar role - catering/cleaning
* Experience of working in the NHS
* Experience of dealing with people.
* Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
* Experience of working in a multi-skilled environment.
Skills
* Able to function as a member of a team and support the management objectives of the department and Trust.
* Able to deal with requests from service users, managers and staff in a friendly and helpful way
* Flexible
* Good interpersonal and communication skills
* Able to work both independently and as part of a team
* Able to carry out manual tasks
* Able to maintain accurate records
Qualifications
* NHS experience and training in safety, health and catering or cleaning tasks.
* CIEH Foundation Certificate in Food Hygiene, or equivalent.
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Change oriented
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