A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including sales, customer support and administration.
Key Responsibilities:
* Learn to deal with individuals to big corporate customers, from locally in the UK to customers around the world
* Learn and develop interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting/greeting customers who come into the office
* Prepare and submit customer quotations using price lists, product knowledge and customer’s requirement
* Check and enter customer enquiries and orders onto company ERP system to record history and schedule tasks; e.g quote follow ups
* Learn to project manage installation by liaising with customers and subcontractors
* Learn and get involved in marketing activities: including website, Google advertising, social media campaign
* Learn and develop basic IT skills as you provide support to customers
Hours per Week: 37.5 Hours (Mon-Fri 9am-5pm)
Duration of Placement: 1 year
Required Education, Skills and Qualifications:
Desired Skills:
* Be computer literate
* Have a high level of written and spoken English
* Be organised and able to work under pressure
* Excellent attention to detail
* Be able to work as part of a team
* Logical approach to problem solving
* Excellent telephone manner, clear and effective communication skills
* Proficiency in French or Spanish language are preferable but not essential
Personal Qualities:
* Friendly and have good interpersonal skills
* Motivated
* Enthusiastic
* Reliable
* Self-discipline
* Willingness to learn and to be involved in multiple business functions
Desired Qualifications:
* GCSE in Maths and English (A*-C) or equivalent.
Benefits:
Future Prospects: When you have successfully completed your professional training, you may be given the opportunity to progress into full time employment.
Subject Area: Business
Job Type: Full-time
Pay: £1,000.00 per month
Benefits:
* Casual dress
* On-site parking
Schedule:
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Guildford, GU1 1UY: reliably commute or plan to relocate before starting work (required)
Education:
* Diploma of Higher Education (required)
Work Location: In person
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