About Us:
We are a fast-paced, growth-driven company, partnering with a diverse range of exciting clients to deliver exceptional results. Our team is at the heart of everything we do, driving successful campaigns that help our clients thrive. We’re on the lookout for passionate, energetic individuals who are ready to make an impact as a Customer Service Advisor. Join us and be part of a fun, supportive, and rewarding environment!
What You'll Do:
As a Customer Service Advisor, you will be an essential part of our customer experience team, responsible for representing our clients across a range of campaigns. You'll have the opportunity to work with a variety of people, showcasing your communication skills while delivering outstanding service that exceeds expectations.
Responsibilities:
* Engage with customers through multiple channels (phone, email, in-person) to provide top-tier service.
* Promote client products and services through engaging conversations and tailored solutions.
* Maintain high customer satisfaction by troubleshooting issues and offering effective resolutions.
* Work closely with the sales and marketing teams to align efforts and drive client success.
* Track and report on customer feedback to improve processes and customer satisfaction.
What We’re Looking For:
We’re searching for individuals who bring energy, enthusiasm, and a can-do attitude to every interaction. Whether you’re an experienced customer service professional or someone looking to start your career in a dynamic sales and marketing environment, we want to hear from you!
Skills & Experience:
* Excellent verbal and written communication skills
* Strong problem-solving and organizational abilities
* A customer-first mindset with a passion for delivering excellence
* Ability to thrive in a fast-paced, results-driven environment
* Prior experience in customer service or sales is a plus, but not required
Why Join Us?
* Career Growth: We believe in promoting from within. Grow your career and reach your professional goals with us!
* Team Culture: Join a team that values collaboration, positivity, and creativity.
* Exciting Projects: Work on dynamic campaigns with a wide variety of clients across multiple industries.
* Competitive Compensation: Enjoy a competitive salary and attractive performance-based bonuses.
If you’re ready to take your career to the next level and help deliver exceptional results, apply today to become a key player in our customer service team!
Job Types: Full-time, Part-time
Pay: £25,000.00-£30,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Gym membership
* Health & wellbeing programme
* On-site parking
* Store discount
Schedule:
* Day shift
* Monday to Friday
* Weekend availability
Work Location: In person
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